Claims Consultant

1 week ago


Brisbane, Queensland, Australia Crawford & Company Full time
About the Opportunity

We are seeking a highly skilled and experienced Claims Consultant to join our team at Crawford & Company. As a key member of our team, you will play a pivotal role in managing contractual obligations and ensuring compliance with our high standards.

Key Responsibilities
  • Provide expert support and advice to clients and stakeholders regarding their claims and projects.
  • Manage assigned case loads and ensure timely resolution of claims, meeting client expectations and compliance requirements.
  • Collaborate with internal teams and external suppliers to determine cause and extent of claims, and negotiate repair costs.
  • Ensure accurate and timely reporting, record keeping, and utilization of IT systems.
  • Develop and maintain strong relationships with clients, suppliers, and internal stakeholders.
  • Work effectively within a team environment, sharing knowledge and expertise to achieve team targets.
Requirements
  • Proven experience in contract administration, claims management, or loss adjusting.
  • Exceptional communication, negotiation, and influencing skills.
  • Strong commercial and financial acumen, with ability to interpret complex information and respond accordingly.
  • High standard of business English for written communication.
  • Self-motivation, accountability, and ability to work under pressure.

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