Claims Officer
5 days ago
We are seeking a highly skilled Claims Officer to join our Liability Claims team. As a Claims Officer, you will play a critical role in delivering exceptional customer service and managing end-to-end personal injury and public liability claims.
Key Responsibilities- Efficiently manage the claims process, ensuring accurate completion and validation of claims.
- Interpret policy coverage and determine if coverage applies to claims submitted, escalating issues as needed.
- Establish and maintain strong relationships with insureds, brokers, investigators, solicitors, and the general public.
- Ensure compliance with relevant statutory guidelines and standards.
- Initiate and complete recoveries from third parties.
- Conduct self-audits of claims files to ensure positive internal audits.
- Respond to enquiries in a timely, professional, and courteous manner within privacy guidelines.
- Sound technical understanding and ability to manage diversified liability claims.
- Proficient in underwriting procedures and policy interpretation.
- Legal qualifications are advantageous but not mandatory.
- Ability to collaborate with relevant providers, including loss adjusters, lawyers, and consultants.
- Understanding of the General Insurance Code of Practice.
- Ability to build and maintain strong client/customer relationships.
- Ability to participate in alternative dispute resolution.
eFinancialCareers Ltd. is a leading provider of financial services and insurance solutions. We are committed to delivering exceptional customer service and building strong relationships with our clients.
What We Offer- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
- The chance to work with a leading provider of financial services and insurance solutions.
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Claims Officer
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Brisbane, Queensland, Australia eFinancialCareers Ltd. Full timeAbout the RoleWe are seeking a skilled Claims Officer to join our QLD Liability Claims team. As a Claims Officer, you will play a crucial role in delivering exceptional customer service and managing end-to-end personal injury and public liability claims.Key ResponsibilitiesEfficiently manage the claims process, ensuring accurate completion and validation of...
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Claims Officer
5 days ago
Brisbane, Queensland, Australia EFinancialCareers Ltd. Full timeAbout the RoleWe are seeking a highly skilled Claims Officer to join our Liability Claims team. As a Claims Officer, you will play a crucial role in delivering exceptional customer service and managing end-to-end personal injury and public liability claims.Key ResponsibilitiesEfficiently manage the claims process, ensuring accurate completion and validation...
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