Motor Claims Consultant

2 months ago


Brisbane, Queensland, Australia Paxus - Technology + Digital Talent Full time
Job Summary

We are seeking a highly skilled Motor Claims Consultant to join our team at Paxus - Technology + Digital Talent. As a key member of our claims team, you will be responsible for delivering exceptional claims management services for motor claims.

Key Responsibilities
  • Claims Management: Manage and process new motor claims, liaising with customers, repairers, suppliers, and other relevant parties to ensure effective solutions.
  • Technical Claims Administration: Handle technical claims administration, including information collection, claim evaluations, drafting correspondence, calculating settlements, and managing payments.
  • Claims Data Analysis: Assist in preparing, monitoring, and analysing claims data to identify trends and anomalies.
  • Recovery Opportunities: Identify and act on recovery opportunities to optimize claims outcomes.
  • Claims Resolution: Track outstanding claims to ensure prompt resolution, in line with internal procedures and service standards.
  • Customer Relationships: Build and maintain strong relationships with internal and external customers and stakeholders.
  • Team Collaboration: Provide claims support and collaborate effectively within a team environment.
Requirements
  • Previous Experience: Previous experience with end-to-end motor claims is desirable.
  • Knowledge and Skills: Knowledge of the recovery process, excellent communication and interpersonal skills, strong decision-making abilities, and capability to work both collaboratively within a team and independently.
  • Understanding of Coverage and Policy Terms: Understanding of coverage and policy terms, including the ability to spot trends and anomalies in claims data.
About Paxus - Technology + Digital Talent

Paxus - Technology + Digital Talent values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds, and people living with a disability. We are committed to providing a supportive work environment that fosters professional growth and development.


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