Senior Claims Management Professional

3 weeks ago


Port Melbourne, Australia 1602 DXC INT SVCS VIC PTY LTD Full time
About the Role

The Senior Claims Specialist will manage a caseload and associated interventions to achieve optimal recovery and return-to-work outcomes.

Key Responsibilities:
  • Manage multifaceted cases with advanced claims, injury, and return-to-work management skills
  • Apply exceptional stakeholder management skills to achieve optimal outcomes for injured workers, employers, and DXC
  • Mentor case managers in strategic and operational support as required

To be successful in this role, you will have an ability to demonstrate:

Requirements:
  1. A strategic, proactive, and innovative approach to case management
  2. Significant experience in preparing for, attending, and actively participating in claims reviews and clinical case conferences
  3. Evaluation of injured workers' recovery and liability relevant to the Victorian workers' compensation scheme
  4. Provision of guidance and support to claims teams on complex claims scenarios and strategies
  5. Delivery of face-to-face claims management support to injured workers, employers, and stakeholders as required
  6. Leadership and delivery of cohort-based claims strategies at Team, Practice Group, and DXC levels
  7. Lead claims management responsibility for platinum and complex customers
  8. Portfolio responsibilities to support delivery of specific contractual obligations
About You

We are seeking an individual with:

  • Resilience and perseverance
  • Advanced organisational and planning skills
  • Well-developed problem-solving and decision-making skills
  • High concern for accuracy and attention to detail
  • Strong written and verbal communication skills
  • Strong customer service ethic
  • Negotiation and influencing skills
  • Flexibility and ability to adapt to change
  • Ability and desire to work in a team environment
Required Expertise:
  • Significant claims management experience in the Victorian workers' compensation scheme
  • Knowledge of medical and paramedical terminology and procedures
  • Working knowledge of the Workplace Injury and Rehabilitation Act 2015 and associated regulations
  • Intermediate to advanced knowledge of ACCtion and Novus

Salary: $120,000 - $150,000 per annum, plus benefits and bonuses based on performance.



  • Port Melbourne, Australia 1602 DXC INT SVCS VIC PTY LTD Full time

    Job DescriptionA rewarding career opportunity has arisen for a Claims Management Professional to join 1602 DXC INT SVCS VIC PTY LTD.About the RoleThis senior role is responsible for managing a case load and associated interventions to achieve optimal recovery and return-to-work outcomes for injured workers, employers, and DXC.You will apply advanced claims,...


  • Melbourne, Victoria, Australia Aon Full time

    Discover a rewarding career opportunity as a Senior Claims Consultant with Aon, a leading company in Australia. This role offers a chance to join a dynamic team and contribute to the growth of the organization.At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an experienced Legal professional or...


  • Melbourne, Victoria, Australia Kennedy Reid Full time

    **Job Title:** Senior Claims Executive**About the Role:** At Kennedy Reid, we are seeking an experienced Senior Claims Executive to join our team in the Melbourne CBD. As a Senior Claims Executive, you will be responsible for managing a portfolio of commercial property, motor, and liability claims.**Key Responsibilities:Manage a portfolio of commercial...


  • Port Melbourne, Australia 1602 DXC INT SVCS VIC PTY LTD Full time

    About the RoleWe are seeking a skilled Senior Claims Specialist to join our team at 1602 DXC INT SVCS VIC PTY LTD.About the CompanyDXC provides policy and claims management services to government and organisations across Australia. Our expert teams have an impressive track record of reliable service, supporting organisations and those injured at work...


  • Port Melbourne, Australia 1602 DXC INT SVCS VIC PTY LTD Full time

    Company OverviewDXC Technology is a leading IT services company with over 16 years of experience in workers' compensation claims management. We pride ourselves on our commitment to excellence in service delivery and innovation, helping individuals return to work and health as quickly and effectively as possible.


  • Melbourne, Victoria, Australia Gallagher Full time

    About the RoleWe are seeking an experienced Senior Claims Professional to join our Gallagher team. This is a fantastic opportunity for someone who is passionate about providing exceptional customer service and wants to make a real difference in people's lives.Your ResponsibilitiesManaging and processing claims for injured workers, ensuring timely and...


  • Port Melbourne, Australia 1602 DXC INT SVCS VIC PTY LTD Full time

    Senior Claims Specialist Job DescriptionWe are seeking a highly experienced and skilled Senior Claims Specialist to join our team at 1602 DXC INT SVCS VIC PTY LTD.About the RoleThe Senior Claims Specialist will be responsible for managing a caseload and associated interventions to achieve optimal outcomes for injured workers, employers, and DXC. This will...


  • Port Melbourne, Australia 1602 DXC INT SVCS VIC PTY LTD Full time

    As a Senior Claims Specialist with 1602 DXC INT SVCS VIC PTY LTD, you will play a critical role in managing a case load and associated interventions to ensure optimal recovery and return-to-work outcomes for injured workers.


  • Port Melbourne, Australia 1602 DXC INT SVCS VIC PTY LTD Full time

    About the RoleThe Senior Claims Specialist will be responsible for managing a caseload and associated interventions to ensure multifaceted cases achieve optimal recovery and return-to-work outcomes.You will apply your advanced claims, injury, and return-to-work management skills, together with exceptional stakeholder management skills, to achieve optimal...


  • Melbourne, Victoria, Australia Suncorp Group Full time

    About the RoleAt Suncorp Group, we are looking for an experienced Technical Claims Professional to join our team in Sydney, Brisbane, or Melbourne. As a key member of our specialty lines claims team, you will partner with National Managers on portfolio health, complex claim strategy, and decision-making.We are seeking experienced claims or legal...


  • Melbourne, Victoria, Australia JL Exec Full time

    About the RoleNewly created senior claims position available within a leading national insurance group. As a senior member of staff, you will be responsible for managing a small portfolio of property claims, taking ownership of escalated disputes, and mentoring staff. Key responsibilities include managing claims, expanding and improving disputes processes,...


  • Port Melbourne, Australia 1602 DXC INT SVCS VIC PTY LTD Full time

    About the RoleThe Senior Claims Specialist will lead a caseload and drive multifaceted cases to achieve optimal recovery and return-to-work outcomes. This role requires advanced claims, injury, and return-to-work management skills, as well as exceptional stakeholder engagement.You will apply your expertise to deliver strategic and operational support to case...


  • Melbourne, Victoria, Australia Employers Mutual Management Pty Ltd Full time

    About EMLEML is a leading Workers Compensation and Personal Injury Claims Management business. Our mission is to provide exceptional support to injured workers during their return-to-work journey.Job OverviewWe are seeking a skilled Case Manager to join our team in Melbourne. This permanent, full-time position offers the opportunity to make a positive impact...

  • Case Manager

    6 months ago


    Melbourne, Australia Total Claims Solutions Full time

    **Working at Total Claims Solutions is more than just having a job.**: If you share a passion for delivering effective case management solutions to a diverse client base, we’re interested in hearing _from_ you. **Why join us?**: We know that in order to effectively shape and evolve our culture we need the right people behind us. We are committed to our...


  • Port Melbourne, Australia 1602 DXC INT SVCS VIC PTY LTD Full time

    About the RoleThe Senior Claims Specialist will oversee a portfolio of complex claims, driving optimal outcomes for injured workers, employers, and DXC. This role requires exceptional stakeholder management skills, advanced claims management expertise, and the ability to facilitate effective returns to work.Key ResponsibilitiesManage a caseload of...


  • Port Melbourne, Australia 1602 DXC INT SVCS VIC PTY LTD Full time

    Our organization, 1602 DXC INT SVCS VIC PTY LTD, is seeking a highly skilled Claims Management Expert to join our team. This role plays a critical part in the delivery of a vital service that significantly impacts the lives of injured workers.About the RoleThe Senior Claims Specialist will be responsible for managing a case load and implementing...


  • Melbourne, Victoria, Australia Kennedy Reid Full time

    Role OverviewAs a Senior Claims Professional with Kennedy Reid, you will be responsible for managing an end-to-end portfolio of injured workers. This role requires effective communication and collaboration with internal stakeholders to drive outcomes.Key ResponsibilitiesManage a caseload of 50-55 claims, providing strategic support and guidance throughout...


  • Melbourne, Victoria, Australia NTI Full time

    Job Title: Senior Claims ConsultantWe are seeking a skilled Senior Claims Consultant to join our team at NTI. As a Senior Claims Consultant, you will be responsible for managing a portfolio of key accounts and negotiating favourable settlements with third-party insurers.Key Responsibilities:Manage a portfolio of key accounts, including complex...

  • Case Manager

    6 months ago


    Melbourne, Australia Total Claims Solutions Full time

    If you share a passion for delivering effective case management solutions to a diverse client base, we’re interested in hearing from you. **Why join us?**: We know that in order to effectively shape and evolve our culture we need the right people behind us. We are committed to our clients’ needs and recognise that personal service is key. Diversity and...


  • Melbourne, Victoria, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    We are seeking a highly skilled and dedicated Senior Claims Coordinator to join our team at Allianz Australia Services Pty Ltd.The successful candidate will be responsible for managing a portfolio of workers' compensation claims, providing exceptional customer service and ensuring timely resolutions. With a strong focus on delivering outstanding results, you...