Senior Claims Specialist | Return to Work Expert
3 weeks ago
The Senior Claims Specialist will oversee a portfolio of complex claims, driving optimal outcomes for injured workers, employers, and DXC. This role requires exceptional stakeholder management skills, advanced claims management expertise, and the ability to facilitate effective returns to work.
Key Responsibilities- Manage a caseload of multifaceted claims, ensuring timely and successful returns to work
- Develop and implement innovative case management strategies, leveraging experience in the Victorian workers' compensation scheme
- Mentor and support junior case managers, providing guidance on complex claims scenarios and interventions
- Deliver face-to-face claims management support to injured workers, employers, and stakeholders, promoting successful return to work outcomes
- Lead and deliver cohort-based claims strategies, achieving business objectives and improving customer satisfaction
- Significant experience in claims management, particularly in the Victorian workers' compensation scheme
- Advanced knowledge of medical and paramedical terminology, procedures, and treatments
- Strong working knowledge of the Workplace Injury and Rehabilitation Act 2015 and associated regulations
- Intermediate to advanced proficiency in ACCtion and Novus
- A competitive salary range of $120,000 - $160,000 per annum
- A dynamic and supportive work environment, with opportunities for professional growth and development
- A comprehensive benefits package, including flexible leave options, employee assistance programs, and more
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