Senior Claims Specialist | Return to Work Expert

3 weeks ago


Port Melbourne, Australia 1602 DXC INT SVCS VIC PTY LTD Full time
About the Role

The Senior Claims Specialist will oversee a portfolio of complex claims, driving optimal outcomes for injured workers, employers, and DXC. This role requires exceptional stakeholder management skills, advanced claims management expertise, and the ability to facilitate effective returns to work.

Key Responsibilities
  • Manage a caseload of multifaceted claims, ensuring timely and successful returns to work
  • Develop and implement innovative case management strategies, leveraging experience in the Victorian workers' compensation scheme
  • Mentor and support junior case managers, providing guidance on complex claims scenarios and interventions
  • Deliver face-to-face claims management support to injured workers, employers, and stakeholders, promoting successful return to work outcomes
  • Lead and deliver cohort-based claims strategies, achieving business objectives and improving customer satisfaction
Requirements
  • Significant experience in claims management, particularly in the Victorian workers' compensation scheme
  • Advanced knowledge of medical and paramedical terminology, procedures, and treatments
  • Strong working knowledge of the Workplace Injury and Rehabilitation Act 2015 and associated regulations
  • Intermediate to advanced proficiency in ACCtion and Novus
What We Offer
  • A competitive salary range of $120,000 - $160,000 per annum
  • A dynamic and supportive work environment, with opportunities for professional growth and development
  • A comprehensive benefits package, including flexible leave options, employee assistance programs, and more


  • Melbourne, Victoria, Australia Haylo People Full time

    About the Role:Haylo People is a specialist recruitment agency supporting the Personal Injury and Insurance industry. We are currently recruiting for an experienced Case Manager, Senior Case Manager, or Rehab Consultant to join a leading insurer in Victoria.Key Responsibilities:Managing a small portfolio of high-risk injury claims, supporting injured workers...


  • Melbourne, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless pursuit of a better way. Together, we will redefine the boundaries of excellence and elevate the...


  • Melbourne, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...


  • Melbourne, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...


  • Melbourne, Victoria, Australia Haylo People Full time

    We are seeking a highly skilled Claims and Return to Work Specialist to join our team within an Employer setting in Melbourne's Western Suburbs. As part of this role, you will support a portfolio of claims by engaging with the claims agent and managing processes associated with rehabilitation and timely case management.This is a temporary assignment with the...


  • Port Melbourne, Australia 1602 DXC INT SVCS VIC PTY LTD Full time

    About DXC Claims Management">DXC Claims Management is a leading provider of workers' compensation claims management services, specialising in return to work solutions for over 16 years. With an impressive track record of excellence in service delivery and innovation, we strive to support injured workers in their recovery and facilitate a seamless transition...


  • Melbourne, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...


  • Melbourne, Victoria, Australia Gallagher Full time

    About the Role We are seeking an experienced Return to Work Specialist to join our team at Gallagher. This is a key leadership position that requires expertise in injury management and stakeholder communication. Key Responsibilities • Provide leadership as a subject matter expert within your team relating to recovery and return to work, while supporting...


  • Melbourne, Australia Gallagher Full time

    **Introduction**: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives...


  • Port Melbourne, Australia 1602 DXC INT SVCS VIC PTY LTD Full time

    About the RoleWe are seeking a skilled and dedicated Return to Work Specialist to join our team in Victoria. As a key member of our claims management team, you will play a vital role in supporting injured workers and employers in their return to work strategies.In this rewarding position, you will be responsible for meeting with workers, employers, and...


  • Port Melbourne, Australia 1602 DXC INT SVCS VIC PTY LTD Full time

    About the RoleWe are seeking a skilled Senior Claims Specialist to join our team at 1602 DXC INT SVCS VIC PTY LTD.About the CompanyDXC provides policy and claims management services to government and organisations across Australia. Our expert teams have an impressive track record of reliable service, supporting organisations and those injured at work...


  • Melbourne, Victoria, Australia Safety People Full time

    About the Job:As a key member of the team at Safety People, the successful Return to Work Specialist will play a critical role in managing high-risk cases and driving excellent recovery and return-to-work outcomes. With a strong focus on injury management and stakeholder engagement, this position is ideal for those passionate about making a positive impact...


  • Melbourne, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...


  • Melbourne, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...


  • Melbourne, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...


  • Melbourne, Victoria, Australia EML (Employers Mutual Limited) Full time

    EML, a leading Workers Compensation and Personal Injury Claims Management business, is committed to helping individuals recover and return to work.Our team is dedicated to providing exceptional customer service and support to injured workers, employers, and providers. As a Senior Recovery and Return to Work Specialist, you will play a crucial role in this...


  • Melbourne, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...


  • Port Melbourne, Australia 1602 DXC INT SVCS VIC PTY LTD Full time

    Our organization, 1602 DXC INT SVCS VIC PTY LTD, is seeking a highly skilled Claims Management Expert to join our team. This role plays a critical part in the delivery of a vital service that significantly impacts the lives of injured workers.About the RoleThe Senior Claims Specialist will be responsible for managing a case load and implementing...


  • Melbourne, Victoria, Australia Gallagher Bassett Full time

    About the RoleWe are seeking an experienced Return to Work (RTW) Specialist to join our team at Gallagher Bassett. As a key member of our organization, you will play a vital role in guiding individuals back to work and helping them achieve their full potential.Key Responsibilities:Providing expert guidance and support to injured workers and employers to...


  • Melbourne, Victoria, Australia EML (Employers Mutual Limited) Full time

    At EML, we're committed to helping people get their lives back on track through our ongoing support during the return-to-work journey. Our goal is to foster a supportive environment where our employees can grow and thrive in their careers.The Return to Work Specialist will be an integral part of our diverse team based in Melbourne, helping to make a positive...