Claims Management Expert

2 weeks ago

Port Melbourne, Australia 1602 DXC INT SVCS VIC PTY LTD Full time

Our organization, 1602 DXC INT SVCS VIC PTY LTD, is seeking a highly skilled Claims Management Expert to join our team. This role plays a critical part in the delivery of a vital service that significantly impacts the lives of injured workers.

About the Role

The Senior Claims Specialist will be responsible for managing a case load and implementing interventions to ensure optimal recovery and return-to-work outcomes for injured workers. This requires advanced claims, injury, and return-to-work management skills, as well as exceptional stakeholder management abilities.

You will apply your knowledge and experience to achieve the best possible results for injured workers, employers, and DXC. This involves applying a strategic, proactive, and innovative approach to case management, preparing for, attending, and actively participating in claims reviews and clinical case conferences.

Key Responsibilities
  • Evaluate aspects of an injured worker's recovery and liability relevant to the Victorian workers' compensation scheme while completing ongoing reviews in relation to entitlements and payments.
  • Provide guidance and support to claims teams with interpretation of complex claims scenarios and strategies to deliver appropriate, multi-layered, and timely interventions.
  • Deliver face-to-face claims management support to injured workers, employers, and relevant stakeholders as required to deliver successful return-to-work outcomes.
  • Lead and deliver cohort-based claims strategies at Team, Practice Group, and DXC levels.

The ideal candidate will have significant claims management experience in the Victorian workers' compensation scheme, knowledge of medical and paramedical terminology and procedures, and strong working knowledge of the Workplace Injury and Rehabilitation Act 2015 & associated regulations.

Benefits

We offer a competitive salary package including:

  • A base salary of $120,000 - $150,000 per annum, depending on experience.
  • Extensive resources to support your onboarding and continual development.
  • A global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognition.
  • Flexible leave options, including purchased leave.
  • Charitable and emergency services volunteer days.
  • An Employee Assistance Program to support you and your family.
  • And many other benefits.

In alignment with our commitment to fostering a flexible and dynamic work environment, we have adopted a hybrid working approach that acknowledges the importance of in-person collaboration while recognizing individual preferences and operational requirements.

At DXC, our employees are entrusted by our customers to deliver what matters most. We take care of each other and foster a culture of inclusion, belonging, and corporate citizenship.

If you would like to be part of a culture that drives innovation, delivers results, rewards performance, and encourages ideas, then please submit your resume for consideration.

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