Case Manager

6 months ago

Melbourne, Australia Total Claims Solutions Full time

If you share a passion for delivering effective case management solutions to a diverse client base, we’re interested in hearing from you.

**Why join us?**:
We know that in order to effectively shape and evolve our culture we need the right people behind us.

We are committed to our clients’ needs and recognise that personal service is key. Diversity and inclusion is important to all our employees and we actively work towards attracting and retaining a diverse group of people through our recruitment process.

Our employees, whether they’ve been with us 15 years, 12 months, or they’ve just joined us, are an active contribution to our company. Our vision in investing in our employee’s career and development is shared across the organisation.

We are proud of the team we have built

**Values that define us**:
**Integrity and professionalism** - We continually strive for professional excellence.

**Honesty** **and** **good** **faith** - We maintain honest, ethical and professional dealings with all stakeholders.

**Service** **excellence** - We take a proactive, consistent approach to our work.

**Empathy** - We genuinely care about, listen to, and support our clients and our team.

**Passion** - Commitment and accountability are part of everything that we do. We are dynamic, energetic and enthusiastic.

**Transparency** - We encourage open communication with all stakeholders.

Melbourne

**The Role**

As an experienced Case Manager, you will manage a portfolio of claims while maintaining effective working relationships with key stakeholders to drive a successful return to work outcome.

You will manage cases in their entirety as the primary contact, collaborate with injured workers and health professionals, ensure claims guidelines and legislation are adhered to, provide expert advice to all key stakeholders, and manage recoveries.

**About You**
- A minimum of two years of case management, pertaining to injury and illness claims;
- Proactive and diligent approach to all tasks with a commitment to handling multiple cases simultaneously;
- Excellent oral and written communication skills;
- Confidence in dealing with multiple stakeholder engagements;
- Effective negotiation and problem solving ability;
- A flexible approach when faced with competing priorities;
- Initiative and ability to work independently and cohesively within a team environment;
- Excellent attention to detail;
- Intermediate to advanced knowledge in Microsoft Office;
- Schemes administration in each state (preferred).

**Our Culture**

Working at Total Claims Solutions is more than having a job. We are family. We pride ourselves on empowering our people to write their own script to having a rewarding career.

We are always looking for people who put the customer at the heart of everything.

**We are excited by your interest in working with us.

  • White & Case Guest Services Specialist

    3 weeks ago

    Melbourne, Victoria, Australia White & Case Full time

    Guest Services Assistant RoleAt White & Case, we're seeking a highly skilled Guest Services Assistant to join our Global Operations Team. This role offers an exceptional opportunity to work closely with partners, business leaders, and colleagues across our global network of offices.Key Responsibilities:Provide World-Class Service by setting up meeting rooms...

  • Case Manager

    2 months ago

    Melbourne, Australia Refuge Victoria Full time

    About the role WHAT’S ON OFFER Combine your qualifications and experience with your personal passions and values, in a role that changes the lives of some of our community’s most vulnerable people and work alongside a supportive and compassionate team who are committed to creating a safe and free life for people escaping family violence. This role...

  • Case Manager

    6 months ago

    Melbourne, Australia Austin Health Full time

    Location: Melbourne | Northern Metropolitan Job type: Part time Organisation: Austin Health **Salary**: Salary not specified Occupation: Community Services, Health and Allied Health, Other, Medical, Nursing, Aged Care Reference: 51504 Austin Health is the major provider of tertiary health services, health professional education and research across 3...

  • Case Manager

    6 months ago

    Melbourne, Australia Austin Health Full time

    Location: Melbourne | Northern Metropolitan Job type: Full time Organisation: Austin Health **Salary**: Salary not specified Occupation: Community Services, Health and Allied Health, Other, Medical, Nursing, Aged Care Reference: 49161 Austin Health is the major provider of tertiary health services, health professional education and research across 3...

  • Case Manager

    5 months ago

    Melbourne, Australia Total Claims Solutions Full time

    **Working at Total Claims Solutions is more than just having a job.**: If you share a passion for delivering effective case management solutions to a diverse client base, we’re interested in hearing _from_ you. **Why join us?**: We know that in order to effectively shape and evolve our culture we need the right people behind us. We are committed to our...

  • Case Manager

    21 hours ago

    Melbourne, Australia Drug and Alcohol Treatment Court (DATC) - County Court of Victoria Full time

    About the role The foundational purpose of the Drug and Alcohol Treatment Court (DATC) is to promote recovery and, through the rehabilitation of the person, to protect the community from further substance-driven offending The DATC is an alternative to traditional sentencing options in the CCV. The Case Managers are part of a multidisciplinary team including...

  • Case Manager

    2 months ago

    Melbourne, Australia Michael Page Full time

    Collaborative team-environmentFull time permanent opportunityAbout Our ClientA global and leading logistics organisation based in St Kilda Road, are a passionate and down to earth team who collaborate strongly with colleagues who are committed to delivering exceptional experiences. As well as a competitive salary, and additional leave benefits you'll be...

  • Case Manager

    5 months ago

    Melbourne, Australia EML Group Full time

    Case Manager EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us...

  • Case Manager

    3 months ago

    Melbourne, Australia EML Group Full time

    Case Manager EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us...

  • Global Operations Team Member

    2 weeks ago

    Melbourne, Victoria, Australia White & Case Full time

    About the RoleAs a Guest Services Assistant at White & Case, you will play a key role in providing our clients with a distinctive client experience. You will work closely with our Office Operations Manager to ensure our facilities are always immaculate and that both meeting rooms and communal staff areas are clean, tidy, and set up ready for use by internal...

  • Associate: Disputes

    4 weeks ago

    Melbourne, Australia White & Case Full time

    **Associate: Disputes** **The Opportunity** Are you ready to make your mark as part of the Commercial Litigation Practice in our Melbourne office? Globally recognised for the breadth and local depth of our experience, we are trusted advisors to the world’s leading Infrastructure providers. As well as guiding clients through their most complex and...

  • Case Manager

    4 weeks ago

    Melbourne, Australia Department of Government Services Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Department of Government Services **Salary**: $76,817 - $93,275 Occupation: Customer Service/Call Centre Reference: VG/1806358A **About us** The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with...

  • Case Manager

    6 months ago

    Melbourne, Australia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

  • Case Manager

    3 months ago

    Melbourne, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Case Manager

    6 months ago

    Melbourne, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Case Manager

    6 months ago

    Melbourne, Australia Austin Health Full time

    Location: Melbourne | Northern Metropolitan Job type: Casual Organisation: Austin Health **Salary**: Salary not specified Occupation: Community Services, Health and Allied Health, Other, Medical, Nursing, Aged Care Reference: 50650 - Transition Care Program/Restorative Care Case Manager - Casual Position - Repatriation Campus, based onsite Austin...

  • Case Manager

    1 week ago

    Melbourne, Australia EML Group Full time

    Case Manager EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us...

  • Guest Services Assistant

    3 weeks ago

    Melbourne, Victoria, Australia White & Case Full time

    Job SummaryWe are seeking a Guest Services Assistant to join our team at White & Case. This role is responsible for providing exceptional client service, maintaining facilities, and ensuring a seamless experience for our clients.Key ResponsibilitiesSet up meeting rooms and function spaces for meetings and events.Take tea and coffee orders, prepare, and...

  • Guest Services Coordinator

    4 weeks ago

    Melbourne, Victoria, Australia White & Case Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Services Assistant to join our team at White & Case. As a key member of our Global Operations Team, you will play a vital role in providing exceptional client experiences and ensuring the smooth operation of our facilities.Key ResponsibilitiesSet up meeting rooms and function spaces for...

  • Case Manager

    6 months ago

    Melbourne, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...