Office Manager and Receptionist

4 days ago


Sydney, New South Wales, Australia Fin Design + Effects Full time
About Fin Design + Effects

We are a dynamic and award-winning design and VFX house established in 2001. Our studios are located in Sydney, Melbourne, and Ballina, and we are one of the best independent VFX studios in Australia.

We specialize in high-end commercials, blockbuster feature films, and TV series, and our work has earned us numerous awards and recognition in the industry.

Job Overview

We are seeking a highly organized and detail-oriented Office Manager and Receptionist to join our team in Sydney. This is a studio-based, dynamic dual role responsible for managing the front desk and providing comprehensive administrative support to ensure the smooth operation of our VFX studio.

Key Responsibilities
  • Reception Duties:
    • Greet and welcome visitors, clients, and staff with a friendly and professional demeanor.
    • Answer, screen, and forward incoming phone calls and emails, take messages as necessary.
    • Handle incoming and outgoing mail and deliveries.
    • Maintain a tidy and welcoming reception area.
    • Manage visitor logs and issue visitor passes as needed.
  • Office Management and Administrative Support:
    • Oversee day-to-day office operations, including maintaining office supplies, equipment, kitchen stock, and place orders on a regular basis and when necessary.
    • Ensure the office environment is clean, organized, and conducive to productivity.
    • Liaise with building management and service providers for any maintenance or repair issues.
    • Manage studio calendars and booking schedules. Schedule and coordinate meetings and appointments.
    • Assist with travel arrangements and accommodation bookings.
    • Oversee the maintenance and cleanliness of common areas, including the kitchen, common space, meeting rooms, artists space, and bathroom restock.
    • Assist with onboarding new employees and coordinating desk setups.
    • Organize and manage Hot Desks bookings for staff on a regular basis.
    • Provide administrative support to senior management and staff as needed.
    • Coordinate and manage office projects and studio initiatives, including setting up new offices, office moves, etc.
  • Client and Vendor Services:
    • Assist with client hospitality, including arranging refreshments and catering.
    • Ensure clients and visitors have a positive experience from arrival to departure.
    • Support the coordination of client meetings and presentations.
    • Assist with client onboarding and studio tours.
  • People + Culture Team Assistance:
    • Assist with recruitment, onboarding, and training of new employees and interns.
    • Maintain employee records and manage HR-related documentation.
    • Support employee engagement and wellness initiatives.
    • Support internal communications and team-building activities.
    • Coordinate and support internal and external events, such as wrap parties, screenings, industry mixers, end of year celebrations.
  • Office Expense Management:
    • Monitor and manage day-to-day office expenses and monthly office budget.
    • Follow up with office-related invoices, track expenses, and ensure timely payment of bills.
    • Coordinate with the finance department for office-related expenses and reporting.
  • Compliance, Safety, and Security:
    • Ensure the office complies with relevant workplace health and safety regulations.
    • Implement and uphold health and safety policies and procedures for the Sydney Office.
    • Implement and monitor office security policies and compliance procedures.
Requirements
  • Education: Bachelor's degree in Business Administration, Management, or a related field preferred.
  • Experience: 2-5 years of experience in office management, reception, or a related administrative role. Experience in a creative/VFX/software development environment is a plus.
  • Skills:
    • Strong organizational and multitasking abilities.
    • Excellent written and verbal communication skills.
    • Proficiency in office software (e.g., Slack, Google Workspace, Adobe Suite).
    • Basic understanding of financial management and budgeting.
    • Ability to work independently and as part of a team.
Personal Attributes
  • Detail-oriented and proactive.
  • Strong problem-solving skills.
  • Professional demeanor and positive attitude.
  • Ability to handle confidential information with discretion.
  • Excellent interpersonal skills and ability to work with diverse teams.
Work Environment
  • This position is performed in a studio setting 5 days a week.


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