Customer Retention Specialist
3 weeks ago
We are seeking a highly skilled and motivated Customer Retention and Loyalty Consultant to join our team at Col Crawford Motors Brookvale. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with our existing customers, ensuring their loyalty and satisfaction with our dealership.
Key Responsibilities:
- Develop and implement customer retention strategies to increase customer loyalty and satisfaction
- Maintain regular contact with existing customers to understand their needs and preferences
- Identify opportunities to upsell and cross-sell our products and services
- Work closely with our sales team to ensure seamless customer experience
- Monitor and analyze customer data to inform retention strategies
Requirements:
- Superior customer service skills and a strong attention to detail
- Self-motivated and disciplined with a proven track record of meeting targets
- Excellent communication and interpersonal skills
- Ability to analyze data and identify opportunities for growth
- Experience working in a target-driven environment
About Us:
Col Crawford Motors Brookvale is a leading motor vehicle dealership with a reputation for quality service. We pride ourselves on being a great place to work, with ongoing support and training to help you achieve your best. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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