Insurance Retention Specialist
4 weeks ago
Impel Management is seeking a skilled Retentions Officer to join their team. As a key member of the insurance solutions provider, you will play a crucial role in maintaining customer relationships and driving business growth.
Key Responsibilities:- Engage with existing clients to understand their needs and offer tailored solutions to retain their business.
- Develop and implement retention strategies to reduce churn and increase customer loyalty.
- Collaborate with the sales, customer service, and claims teams to ensure a seamless customer experience.
- Stay up-to-date with industry trends, product knowledge, and competitors to provide informed advice to customers.
- Prepare and maintain accurate records of all customer interactions and retention efforts.
- Meet or exceed individual and team retention targets.
- 2+ years' experience in a retentions role, with a preference for the insurance industry.
- Strong negotiation, communication, and interpersonal skills.
- Ability to handle objections and resolve customer concerns in a calm and professional manner.
- Detail-oriented with excellent organizational and time-management skills.
- Self-motivated and results-driven with a passion for customer satisfaction.
- Knowledge of insurance products and industry regulations is an advantage.
- Competitive salary and performance-based incentives.
- Comprehensive training and ongoing professional development.
- Discounted insurance.
- Opportunities for career growth within the company.
- Rewards program across multiple retailers.
Impel Management is committed to delivering exceptional service and value to their clients, and this role is a key part of that mission.
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Insurance Retention Specialist
3 weeks ago
Sydney, New South Wales, Australia Impel Management Full timeAt Impel Management, we're seeking a skilled Insurance Retention Specialist to help us maintain strong relationships with our existing clients. As a key member of our team, you'll be responsible for engaging with customers, understanding their needs, and offering tailored solutions to retain their business.Key Responsibilities:Proactively reach out to...
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Insurance Retention Specialist
4 weeks ago
Sydney, New South Wales, Australia Impel Management Full timeAt Impel Management, we're seeking a skilled Insurance Retention Specialist to help us maintain strong relationships with our existing clients. As a key member of our team, you'll be responsible for engaging with customers, understanding their needs, and offering tailored solutions to retain their business.Key Responsibilities:Proactively reach out to...
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Property Insurance Team Lead
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Insurance Customer Retention Specialist
2 weeks ago
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Product Specialist
4 weeks ago
Sydney, New South Wales, Australia Vero Insurance Full timeProduct Specialist Role OverviewAt Vero Insurance, we're seeking a skilled Product Specialist to join our team. As a Product Specialist, you'll play a crucial role in developing and maintaining our commercial insurance products. Your expertise will help us create innovative solutions that meet the evolving needs of our customers.Key Responsibilities:Analyse...
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Insurance Project Coordinator Specialist
1 day ago
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Customer Retention Specialist
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Insurance Pricing Specialist
3 days ago
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Insurance Product Specialist
14 hours ago
Sydney, New South Wales, Australia Vero Insurance Full timeJob OverviewVero Insurance is seeking an experienced Insurance Product Specialist to join our team in developing and managing commercial insurance products.
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Customer Retention Specialist
7 days ago
Sydney, New South Wales, Australia HCF Australia Full timeWe are seeking a highly skilled Customer Retention Specialist to join our team in Sydney CBD.About the RoleThis is a full-time, permanent role that requires strong communication and interpersonal skills. As a Customer Retention Specialist, you will be responsible for promoting RT Health products and services, saving existing members who have indicated they...
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Customer Retention Strategy Specialist
5 days ago
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Product Specialist
4 weeks ago
Sydney, New South Wales, Australia Vero Insurance Full timeProduct Specialist Role OverviewThis is a crucial role within Vero Insurance, where you will act as a subject matter expert for Policy Wording development. Your primary focus will be on ensuring policy wordings meet contemporary customer and market needs, while complying with all Regulatory requirements.Key Responsibilities:Analyse and address any Product...
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Customer Retention Specialist
1 day ago
Sydney, New South Wales, Australia HCF Australia Full timeAbout RT HealthWe're a not-for-profit health fund committed to supporting hardworking Australians and their families on their health journeys. Our members come first, and we provide great value health cover and a level of care that's known for being exceptional.Job DescriptionWe're seeking a Customer Retention Specialist to join our team in Sydney CBD. As...
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Insurance Technology Specialist
3 weeks ago
Sydney, New South Wales, Australia Vero Insurance Full timeAbout the RoleThe Service Delivery Specialist is a crucial role in ensuring the smooth operation of IT applications within a portfolio. Working under a Service Delivery Manager, this position collaborates with internal and external teams using SIAM and ITIL processes to transition teams to the Momentum way of working.This role provides guidance to...
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Client Growth and Retention Specialist
5 days ago
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Insurance Risk Assessment Specialist
16 hours ago
Sydney, New South Wales, Australia Chubb Insurance Australia Limited Full timeChubb Insurance Australia Limited is a world-renowned leader in insurance, operating across 54 countries and territories. As an underwriting company, we assess, assume and manage risk with insight and discipline.About the Role: We are seeking an experienced Underwriting Assistant to join our Branch Underwriting team. This role provides a strong foundation of...
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Insurance Risk Management Specialist
1 day ago
Sydney, New South Wales, Australia Chubb Insurance Australia Limited Full timeJob OverviewWe are seeking a highly skilled Insurance Risk Management Specialist to join our team at Chubb Insurance Australia Limited. This role will be responsible for assisting in the development and accomplishment of goals established for profit, growth, service and producer relations for all classes of business.
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Cyber Insurance Specialist
2 weeks ago
Sydney, New South Wales, Australia Aon Full timeAt Aon, we are seeking a motivated insurance professional to join our Cyber Solutions broking business. As a Cyber Insurance Specialist, you will work closely with our Cyber Insurance and Consulting team to deliver best-in-class Cyber Insurance risk transfer solutions across a portfolio of Global & Corporate and Financial/ Professional Services accounts.This...
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Insurance Underwriting Specialist
3 days ago
Sydney, New South Wales, Australia Chubb Insurance Australia Limited Full timeAbout the RoleWe are seeking an experienced Insurance Underwriting Specialist to join our team in NSW, Australia. This role will be responsible for assisting in the development and accomplishment of goals established for profit, growth, service, and producer relations for all classes of business.Key Responsibilities:Determines acceptability of new lines and...
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Senior Insurance Operations Manager
3 weeks ago
Sydney, New South Wales, Australia Succession Partners Full timeKey Responsibilities:As the Senior Insurance Operations Manager, you will be responsible for leading a team of insurance professionals in Sales and Retention. Your primary focus will be on providing exceptional customer service to both internal and external stakeholders. Additionally, you will mentor and develop staff within your team to enhance growth and...