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Customer Service Representative
1 month ago
About the Role
We are seeking a motivated and enthusiastic Customer Service Representative to join our team in the Northern Suburbs. As a key member of our retail support team, you will be responsible for ensuring our products are presented at their best, building strong relationships with customers and sales teams, and providing exceptional customer service.
Key Responsibilities:
- BUILD STRONG RELATIONSHIPS WITH OUR CUSTOMERS AND SALES TEAM BY BEING RELIABLE, EFFICIENT, AND COMMUNICATING EFFECTIVELY
- BUILD DISPLAYS OF OUR PRODUCTS IN LINE WITH OUR STANDARDS AND IN THE PRE-AGREED LOCATIONS
- UTILIZE IMPACTFUL POINT OF SALE ON OUR DISPLAYS TO GENERATE SHOPPER INTEREST IN OUR PRODUCTS
- ENSURE OUR PRODUCTS ARE ALWAYS AVAILABLE ON SHELF FOR SHOPPERS TO PURCHASE
- CONTINUALLY LOOK FOR ADDITIONAL OPPORTUNITIES TO ENABLE SHOPPERS TO ENJOY OUR PRODUCTS
Requirements:
To succeed in this role, you will need to have:
- A valid driver's license and access to your own vehicle covered by car insurance
- TUESDAYS TO FRIDAYS AVAILABILITY PREFERRED (AVG 19 HOURS WKLY)
- Availability to work during peak periods
What We Offer:
We provide a range of benefits, including:
- A GENUINE OPORTUNITY TO GROW YOUR SKILLS IN SALES, MERCHANDISING, AND CUSTOMER SERVICE
- Paid kilometers from home to home
- Access to learning and development opportunities
- Company-paid physio for both work and non-work aches & pains
- Access to discounts at major retailers and service providers
- Free access to the Mondelēz Employee Assistance Program
- Monthly and Annual Merchandiser Awards to reward high performance
Compensation Package:
The estimated salary for this role is $25-$30 per hour, depending on experience and qualifications.
Contact Information:
Please note that we do not accept applications via email or phone calls. To apply, please submit your resume and cover letter through our online application portal.
