Customer Service Representative

4 weeks ago


Adelaide, South Australia Randstad Full time
About the Role

This long-term contract opportunity with Randstad will see you working as a Customer Service Officer in a prominent Federal Government Agency.

The ideal candidate will possess strong contact centre and/or customer service experience, with excellent written and verbal communication skills. Data entry skills and ability to remain calm and professional under pressure are also essential.

Responsibilities include:

  • Liaising with customers and clients through inbound and outbound calls to provide support and assistance
  • Providing high levels of customer service by interacting with customers and resolving general enquiries
  • Analysing and interpreting information to make decisions, and effectively researching information to share between multiple stakeholders

Salary Information

We offer a competitive hourly rate of $46-49 per hour + superannuation, paid three times a week via our secure online portal.

Benefits

  • Access to our employee assistance program services, including counselling services
  • Exclusive access to roles before we go to market
  • Discounts at various retailers

What You'll Need

  • Australian Citizenship
  • Valid National Police Clearance within 6 months
  • Strong communication skills and data entry abilities

Working Arrangements

This is a full-time role with hybrid opportunities to work from home once fully trained. The successful candidate will be required to work a weekly rotating roster between 8am and 7pm.

Please note that this position is not an immediate start and is anticipated to commence in 2025 due to clearances and processes.



  • Adelaide, South Australia Rentokil Initial Full time

    We are seeking a skilled Customer Service Representative to support our national and key client base. This role involves utilising previous customer service experience to provide exceptional customer support, manage daily correspondence, and resolve client issues efficiently.Key responsibilities include:Providing timely and effective customer...


  • Adelaide, South Australia Hudson Full time

    Hudson Australia is currently seeking a highly skilled and enthusiastic Customer Service Representative to join their team in Adelaide. This exciting opportunity is perfect for individuals looking to kickstart their career in a call centre environment.We're on the lookout for proactive team players who are passionate about delivering exceptional customer...


  • Adelaide, South Australia AWP Australia Pty Ltd Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Allianz Partners in Australia. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through effective management of inbound and outbound telephone calls.


  • Adelaide, South Australia Randstad Full time

    Company OverviewRandstad is a leading provider of temporary and permanent employment services. Our mission is to provide our clients with the best talent in the industry, while also helping individuals find fulfilling career opportunities.Salary: $60,000 - $80,000 per annumJob DescriptionWe are seeking an experienced customer service representative to join...


  • Adelaide, South Australia Bendigo and Adelaide Bank Full time

    Secure Your Future in BankingWe are seeking a talented Customer Service Representative to join our team at Bendigo and Adelaide Bank.About the OpportunityIn this role, you will play a vital part in supporting our business objectives by managing delinquent loans, credit cards, business, and savings accounts. You will work closely with customers experiencing...


  • Adelaide, South Australia PULLMAN Full time

    Hotel Front Office Receptionist OpportunityWe are seeking a skilled and experienced Customer Service Representative to join our team as a Hotel Front Office Receptionist at Pullman Adelaide.About the RoleThis is an exciting opportunity for a highly motivated and customer-focused individual to showcase their skills and create memorable moments for our guests...


  • Adelaide, South Australia Motion Asia Pacific Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our sales team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, responding to sales enquiries, and contributing to the growth and success of our business.Key ResponsibilitiesRespond to...


  • Adelaide, South Australia SA Health Full time

    SA Health is seeking an enthusiastic and customer-focused individual to join our team as a Customer Service Representative in our Contact Centre. In this role, you will be responsible for delivering exceptional customer service by responding to customer inquiries via phone and e-channels, resolving complaints and disputes, and communicating with internal...


  • Adelaide, South Australia People2People Full time

    We are seeking an experienced Customer Service Representative to join our team. This is a fast-paced role that requires excellent communication skills and attention to detail.About the RoleThe successful candidate will be the first point of contact for customers via phone and email, providing support and information to resolve enquiries, track details, and...


  • Adelaide, South Australia Hudson Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team in Adelaide. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients via phone.This is an exciting opportunity for individuals who are passionate about delivering great customer experiences and possess...


  • Adelaide, South Australia Rentokil Initial Full time

    We are seeking a talented Customer Service Representative to join our team in Adelaide on a full-time permanent basis. This role will see you leverage your previous customer service experience to build customer relationships, liaise with customers and make outgoing calls to customers to organise new jobs and build rapport to enable ongoing customer...


  • Adelaide, South Australia Rentokil Initial Full time

    Rentokil Initial is seeking a dedicated Customer Service Representative to join our Adelaide team on a permanent full-time basis.This role reports directly to the Customer Service Team Lead and involves utilising your exceptional customer service experience to build relationships, work with technicians, and make outgoing calls to promote products and...


  • Adelaide, South Australia Rentokil Initial Full time

    Rentokil Initial is a global leader in pest, hygiene and indoor plant care. We are seeking an enthusiastic Customer Service Representative to join our team in Adelaide on a permanent full-time basis.This role reports directly to the Customer Service Team Lead and involves utilizing excellent customer service skills to build relationships, work with...


  • Adelaide, South Australia Programmed Full time

    PERSOLKELLY, a leading workforce solutions provider in APAC, brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century. Our Federal Government Client is seeking APS 3 Call Centre Officers to manage incoming inquiries and provide exceptional customer service.Job DetailsEstimated Salary: $97,000...


  • Adelaide, South Australia Hudson Full time

    We are seeking a proactive and customer-focused individual to join our team as a Customer Service Representative in Adelaide.About the Role:As a Customer Service Representative, you will be responsible for delivering exceptional customer service across various platforms. Your role will include answering inquiries, resolving concerns, and educating customers...


  • Adelaide, South Australia Programmed Full time

    About the RoleWe are seeking a highly skilled and dedicated Customer Service Representative to join our team in a night shift role.This is a fantastic opportunity for individuals who thrive in fast-paced environments and are passionate about providing exceptional customer service.


  • Adelaide, South Australia Randstad Full time

    About the Role:We are currently seeking customer service professionals to join our team in Adelaide. As a customer service representative, you will be responsible for providing an excellent customer experience through various interactions.Key Responsibilities:Manage enquiries from customers via phone and emailRespond to customer inquiries with urgency and...


  • Adelaide, South Australia BGIS Full time

    About the RoleBGIS is seeking a highly motivated and adaptable Customer Service Representative to join our team in Adelaide. This role is ideal for individuals who thrive in dynamic environments and are passionate about delivering exceptional service.Key ResponsibilitiesHandle incoming customer inquiries professionally and efficientlyLog and manage service...


  • Adelaide, South Australia SA Health Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Statewide Clinical Support Services (SCSS). The successful candidate will be responsible for providing exceptional customer service to our clients, responding to phone inquiries, and resolving issues in a timely and professional manner.Responsibilities:Answering...


  • Adelaide, South Australia SA Health Full time

    At SA Health, we are committed to delivering high-quality patient care and exceptional service to our customers. We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team in the Eastwood Contact Centre.Job SummaryWe are looking for an individual who shares our passion for customer service and has a genuine interest...