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Customer Service Representative

1 month ago

Adelaide, South Australia Randstad Full time

About the Role:

We are currently seeking customer service professionals to join our team in Adelaide. As a customer service representative, you will be responsible for providing an excellent customer experience through various interactions.

Key Responsibilities:

  • Manage enquiries from customers via phone and email
  • Respond to customer inquiries with urgency and professionalism
  • Handle customer complaints and provide alternative solutions
  • Work as part of a team to ensure customer satisfaction is met efficiently
  • Data entry into internal databases and systems

Requirements:

  • Passion for helping people
  • Strong background in customer service
  • High level of attention to detail and exceptional time management skills
  • Able to learn and adapt to new systems and processes

Benefits:

  • Weekly pay with instant access to payslips via MyRandstad App
  • Special discounts at various retailers
  • Free Employee Assistance Program offering confidential short-term counseling support
  • Supportive Randstad consultant

Salary and Location:

This is a full-time position located within and surrounding the Adelaide CBD, allowing for flexibility in transportation options. The estimated salary for this role is around $65,000 per year, depending on experience.