Customer Service Representative

2 weeks ago


Adelaide, South Australia Deciem Full time

We are seeking a Customer Service Representative to join our team at Myer Tea Tree Plaza and Myer Adelaide. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service and providing product knowledge to our customers.

The ideal candidate will have availability to work at least 3 shifts per week and will be flexible with their schedule which may include some nights, weekends and public holidays, working around 10-15 hours each week. We are looking for someone with good initiative and is a strong team player.

Key responsibilities include:

  • Greeting all customers who enter the store with enthusiasm and professionalism
  • Determining customer needs and suggesting relevant products by listening to the customer and sharing product knowledge acquired during brand training
  • Ensuring standards for quality, customer service and health and safety are met
  • Operating POS and completing transactions accurately and efficiently
  • Participating in inventory control and counts to ensure product stock is up to date

Skills and qualifications required:

  • A love of beauty products and a passion for skincare
  • Comfortable in engaging customers and applying products with the customer while providing consultations
  • Ability to multi-task, while providing professional and outstanding customer service

Salary: $60,000 - $80,000 per annum, depending on experience

Benefits include:

  • Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.
  • First dibs on new products.
  • A generous discount on DECIEM products for you, your family, and your friends.


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