Senior Onboarding Professional

4 days ago


Melbourne, Victoria, Australia beBeeOnboarding Full time $90,000 - $120,000
About the Role

The Senior Onboarding Professional plays a key role in supporting business growth by managing the onboarding of new client accounts and maintaining accurate client information across systems.

Responsibilities
  • Process new account applications and onboard new clients, ensuring timely completion and excellent customer experience.
  • Update and configure existing accounts according to internal requests, utilizing technical skills to resolve issues efficiently.
  • Collaborate closely with Sales teams to ensure client needs are met, fostering strong relationships and driving sales growth.
  • Respond promptly to internal queries relating to account management, providing accurate information and solutions.
  • Ensure adherence to industry standards for AML/KYC, maintaining regulatory compliance and integrity.
Requirements
  • Superior computer literacy and data entry skills, with ability to learn new systems quickly.
  • Exceptional written and verbal communication skills, with proven track record of effective stakeholder engagement.
  • Meticulous attention to detail, with ability to multitask and prioritize tasks effectively.
  • Able to think critically and analytically, with strong problem-solving skills and day-to-day troubleshooting abilities.
  • Strong account management skills, with previous experience in client onboarding and a deep understanding of KYC/AML regulations.


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