Senior Client Onboarding Specialist

2 days ago


Melbourne, Victoria, Australia beBeeCompliance Full time $90,000 - $123,000

Job Title:

Senior Client Onboarding Specialist

At our organization, we are seeking a seasoned professional to oversee the onboarding process for clients. This key role requires strong leadership skills and an ability to mentor junior team members.

Key Responsibilities:

  • Supervise and guide new business assistants in their roles
  • Maintain workflow efficiency and performance metrics to meet service level agreements (SLAs) and deadlines
  • Provide comprehensive training and support to junior team members
  • Evaluate issues and escalate them to the head of operations as needed

About You:

  • You have experience working in client services or compliance within the legal sector
  • You possess previous team supervision or mentoring experience
  • You are an effective communicator with excellent interpersonal skills
  • You have knowledge of law firm compliance requirements, including anti-money laundering (AML) and Solicitors Regulation Authority (SRA) regulations

What's In It For You:

  • A dynamic work environment with opportunities for growth and development
  • Firm-wide bonus scheme available


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