Client Engagement Specialist
2 weeks ago
Are you a skilled professional looking for a challenging role that offers excellent career progression and a competitive salary package? Look no further Peninsula is seeking a highly motivated Client Engagement Specialist to join our team in the ANZ Region.
About UsWe are a global industry leader with a strong presence in the HR consultancy and software market. Our company has over 130,000 clients and employs over 3,500 employees worldwide. We are passionate about creating a work environment that enables our people to achieve their best – personally and professionally.
Job SummaryThis is an exciting opportunity to join our team as a Client Engagement Specialist. In this role, you will be responsible for supporting the success of client journeys and enhancing client engagement. You will work closely with our sales team to ensure that client expectations are met at a service level.
Responsibilities- Contact clients to offer and schedule complimentary review meetings
- Monitor diaries to ensure efficient servicing of clients
- Reschedule client meetings where necessary
- Collaborate with the sales team to meet client service level expectations
- Contact clients who have not utilized dedicated services and offer assistance
- Experience in Salesforce and ideally Marketo or an automation platform
- Exceptional communication skills and ability to multitask and prioritize
- Keen eye for detail and ability to thrive in a fast-paced environment
- Proven experience in a similar role with business improvements and success
- A competitive salary package of $80,000 - $110,000 per annum
- A comprehensive benefits package including access to discounted private health insurance, company profit share based on business performance, birthday and volunteer leave, and more
- A dynamic and supportive work environment with opportunities for career growth and development
- A family-run business with a passion for innovation and customer satisfaction
We believe everyone has the capacity to be better every day. That's why we're passionate about creating a work environment that enables our people to achieve their best – personally and professionally. Join us today and discover a workplace that values diversity, inclusivity, and employee well-being.
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