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Client Relationship Specialist

1 month ago

Sydney, New South Wales, Australia The Creative Store Full time

About The Creative Store

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The Creative Store is a unique group of companies, operating as one, specialising in transforming ideas into innovative and immersive brand experiences. Located in Sydney, they are looking for an experienced Client Relationship Specialist to support their clients and internal teams. This role offers a hybrid working environment.

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With over 10 years of industry experience, the group companies comprise of print production, software, build and activation. They are backed by a passionate team who are committed to delivering truly exceptional client experience. With a strong emphasis on sustainability and leveraging emerging technologies, they are dedicated to crafting engaging and authentic experiences that leave lasting impressions.

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This role involves managing client work from brief to execution, including ongoing WIPs and updates. You will liaise with internal teams on executions, plan and schedule tasks, and maintain financial and administrative governance. Strong relationships with your team and clients are essential.

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Key Responsibilities:

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  • Manage client portfolios across various sectors, including food & beverage, Liquor, Beauty, Consumer Electronics, and Automotive.
  • Oversee projects covering creative design, project and program management, 3PL & Logistics, Print, Production, Installations, Trade Shows, Software, and large-scale fixture & field sales programs.
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Requirements:

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You will be passionate and positive, bringing at least 3-4 years of experience in an Account Manager role within a marketing and/or consulting agency. A track record of successful client relationships and campaign deliveries in a fast-paced environment is required. High levels of interpersonal and communications skills, presentation skills, time-management, budgeting skills, and attention to detail are also necessary.

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Salary: $85,000 - $110,000 per annum, depending on experience.

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The Creative Store offers a dynamic and supportive work environment, opportunities for growth and development, and a competitive salary package. If you are an experienced Client Relationship Specialist with a great work ethic and enthusiasm for building strong client relationships, this role presents an exciting opportunity for you to join our business as we scale up.