Senior Client Engagement Director
3 weeks ago
Citi is a leading global bank with a rich history of innovation and customer service. We are seeking an experienced Senior Client Engagement Manager to join our team in this critical role.
The successful candidate will be responsible for leading large-scale, long-term, and complex projects that integrate multiple work streams. This includes project planning, scheduling, and coordination to ensure timely delivery and high-quality outcomes.
As part of this role, you will develop and implement risk management plans to mitigate project risks and demand plans to ensure smooth project execution. You will also have a detailed understanding of the project budget and its drivers, ensuring adherence to it.
In addition to these responsibilities, you will oversee contract negotiations and execution, ensuring all contractual obligations are met and aligned with project objectives. You will serve as the primary point of contact for executive stakeholders and internal teams, maintaining continuous communication and transparency throughout project lifecycles.
You will foster strong relationships with stakeholders at all levels of the organization to ensure alignment and support for project initiatives. You will collaborate with cross-functional teams to gather and analyze business requirements, ensuring they are clearly defined and integrated into project plans.
This role requires prior experience managing large-scale, cross-functional projects, including building sustainable processes, and coordinating complex schedules. You should also have experience developing high-quality customer-facing presentations and possess advanced project management certifications, such as PMP, Agile, or equivalent.
With 10+ years of experience as a technology-focused Program Manager or in a similar leadership role in a financial services industry, you will lead regular governance forums where different aspects of the project delivery, SLAs, risk, and control items, and other points of escalation will be discussed.
As a seasoned professional, you will provide leadership, direction, and coaching to relevant members of the project team, enhancing their capabilities, and ensuring high performance. You will continuously evaluate project processes and outcomes, identifying areas for improvement and innovation.
You will take full responsibility for the engagement's success, tracking performance metrics and adjusting strategies as necessary to meet business objectives. The estimated salary for this role is $120,000 - $180,000 per year, based on location and experience.
-
Strategic Media Director
2 weeks ago
Sydney, New South Wales, Australia Client Full timeOverviewWavemaker is a global media agency that believes there is always a better way to grow. Our mission is to positively provoke growth for our clients, people, and partners by shaping decisions and experiences through media, content, and technology.We are part of GroupM and WPP, the largest media buying alliance and marketing communications group in the...
-
Senior Business Operations Director
3 weeks ago
Sydney, New South Wales, Australia Senior Full timeWe are seeking a highly skilled Senior Business Operations Director to join our team.Estimated salary: $120,000 - $180,000 per annumAbout the RoleThe successful candidate will be responsible for ensuring the smooth-running of day-to-day operations within a client team. This will involve working closely with cross-functional teams to support their efforts and...
-
Strategic Client Engagement Director
2 weeks ago
Sydney, New South Wales, Australia Citi Full timeOverviewCiti's Treasury & Trade Solutions business seeks a highly skilled Strategic Client Engagement Director to lead large-scale, long-term projects. This role is crucial in ensuring the strategic alignment and success of these critical initiatives.Job SummaryWe are seeking an experienced Senior Vice President to join our team as a Strategic Client...
-
Senior Client Solutions Director
2 weeks ago
Sydney, New South Wales, Australia GLG Full timeAbout the RoleWe are seeking a Senior Client Solutions Director to lead our Public Equity Client Solutions team in Sydney. As a key member of our leadership team, you will be responsible for driving business growth, exceeding commercial targets, and developing high-value engagements with clients.
-
Sydney, New South Wales, Australia WSP Full timeUnlock Your Potential in a Dynamic RoleWe are seeking a highly skilled Senior Director of Strategic Engagement and Communications to join our team at WSP. This exciting opportunity will enable you to leverage your expertise in communications and engagement to drive business growth and deliver exceptional results.About the RoleThe Senior Director, Strategic...
-
Strategic Client Engagement Director
3 weeks ago
Sydney, New South Wales, Australia OakTree Full timeAbout OaktreeOaktree is a leading global investment manager specializing in alternative investments, with a significant presence in 23 cities worldwide. The firm's asset base stands at $192 billion as of the latest reporting period.Job DescriptionWe are seeking a highly skilled Strategic Client Engagement Director to join our Client Relations Department....
-
Senior Client Solutions Director
4 weeks ago
Sydney, New South Wales, Australia GLG Full timeAbout GLGWe are seeking a Senior Client Solutions Director to lead our Private Equity team in Australia, driving commercial growth, development, and people targets. This role will support client firms in Australia and New Zealand, expanding our presence and implementing business performance initiatives.Job Description:Develop and implement a business plan...
-
Director of Partnerships and Engagement
2 weeks ago
Sydney, New South Wales, Australia University of New South Wales Full timeKey Role InformationAs a Director of Partnerships and Engagement, you will lead the Faculty and SIEE External Engagement teams in creating a unified approach to the Divisional strategy across Events, Communications, Partnerships, and Alumni Engagement.Reporting StructureYou will report directly to the Executive Director of Partnerships and Engagement and...
-
Senior Digital Engagement Director
1 month ago
Sydney, New South Wales, Australia Commonwealth Bank of Australia Full timeCommonwealth Bank of Australia: Exciting Opportunity for Senior Digital Engagement DirectorJoin our prestigious team at the Commonwealth Bank of Australia, where we're pushing the boundaries of digital innovation to deliver exceptional customer experiences. As a senior digital engagement director, you'll play a pivotal role in shaping our digital strategies...
-
Digital Operations Director
2 weeks ago
Sydney, New South Wales, Australia Senior Full timeJob OverviewWe are seeking a highly skilled Digital Operations Director to join our team. As a key member of our operations department, you will play a critical role in ensuring the smooth running of day-to-day operations within a client team.About the RoleThis is an exciting opportunity for a motivated and experienced professional to take on a leadership...
-
Senior Client Service Director
3 weeks ago
Sydney, New South Wales, Australia 11 Recruitment Full time**Company Overview:**TCP Training is a leading Registered Training Organisation (RTO ID 91118) offering a range of accredited and non-accredited training courses across Sydney, Melbourne, and Perth. We provide flexible training solutions tailored to individuals, businesses, and government clients. **Job Summary:**We are seeking a dedicated Senior Client...
-
Senior Client Engagement Manager
2 weeks ago
Sydney, New South Wales, Australia Spotify Full timeTransforming Music and Podcast ExperiencesWe are seeking a highly motivated Senior Client Engagement Manager to join our Customer Success team at Spotify. In this role, you will play a critical part in supporting the sales cycle from RFP submission to campaign optimization, upselling and wrap-up, while providing proactive consultative client service with a...
-
Senior Director of Client Partnerships
4 weeks ago
Sydney, New South Wales, Australia AKQA Inc Full timeJob Description:As a Senior Account Director at AKQA Inc, you will play a pivotal role in cultivating senior client relationships and transforming their businesses by identifying and creating opportunities that add value across their digital ecosystem.Key Responsibilities:Identify and cultivate new business opportunities through your client relationships.Be...
-
Senior Client Engagement Specialist
4 weeks ago
Sydney, New South Wales, Australia OakTree Full timeCompany OverviewOaktree is a leading global investment manager specializing in alternative investments, with a strong focus on delivering exceptional client experiences. With $192 billion in assets under management, the firm emphasizes an opportunistic and risk-controlled approach to investments across credit, private equity, real assets, and listed...
-
Strategic Business Operations Leader
2 weeks ago
Sydney, New South Wales, Australia Senior Full timeBusiness Operations DirectorWe are seeking a highly skilled and seasoned professional to take on a senior leadership role in our organization.About the RoleThe successful candidate will be responsible for ensuring the smooth-running of day-to-day operations within a client team. This involves working closely with cross-functional teams to support their...
-
Senior Data Architect for Marketing Analytics
2 weeks ago
Sydney, New South Wales, Australia Senior Full timeJob OverviewWe are seeking a highly skilled Senior Data Architect to join our team. This is a senior-level position responsible for designing and building scalable cloud-based systems and applications for our marketing analytics clients.The ideal candidate will have at least 4+ years of experience delivering data engineering solutions on Google Cloud...
-
Executive Client Growth Director
2 weeks ago
Sydney, New South Wales, Australia Budage Pty Limited Full timeThe role is a key position within Budage Pty Limited, overseeing the development and management of the firm's client relationships.As an Executive Client Growth Director, you will be responsible for leading a portfolio of key clients, working with dedicated relationship partners and stakeholder teams to maintain and build these relationships. You will also...
-
Sydney, New South Wales, Australia WSP Full timeWelcome to this exciting opportunity to shape the future of infrastructure and engagement in Australia.We are seeking a highly experienced Lead Technical Director – Communications and Engagement to join our team at WSP, a global professional services company.This senior role will play a critical part in delivering high-quality engagement services across...
-
Senior Client Engagement Specialist
2 weeks ago
Sydney, New South Wales, Australia MERCER Full timeAbout the Role">We are seeking a highly skilled and experienced individual to join our Client Service team at Marsh Pty Ltd in Sydney.This hybrid role requires working at least three days a week in the office, based on a 12-month fixed-term contract. As a Senior Client Engagement Specialist, you will act as a critical link between clients and financial...
-
Technical Director
3 weeks ago
Sydney, New South Wales, Australia WSP Full timeAbout the RoleWe are seeking a highly experienced Technical Director to lead our stakeholder engagement and strategy team in Australia.As a key member of our leadership team, you will be responsible for providing technical direction and guidance on high-profile projects, developing tools and best practices, and mentoring junior staff.You will work closely...
