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Client Solutions Specialist

1 month ago

Sydney, New South Wales, Australia Impel Management Full time

Impel Management is seeking a highly skilled Client Solutions Specialist to join their innovative team.

Salary: $65,000 - $80,000 per year.

About the Role

This exciting position involves managing key client accounts and overseeing the development of custom product designs that align with sustainability goals. Key Responsibilities:

  • Collaborate with clients to understand their unique needs and liaise with internal teams to bring custom designs to life.
  • Manage and nurture client relationships to ensure high levels of satisfaction and engagement.
  • Collaborate with design and production teams to develop sustainable solutions for each client.
  • Oversee the end-to-end process for custom orders, ensuring deadlines and quality standards are met.
  • Proactively resolve any client issues and ensure seamless project execution.

About You:

  • You have strong account management or client services experience.
  • You possess excellent communication and interpersonal skills with a client-first mindset.
  • You can manage multiple projects and deadlines with keen attention to detail.
  • You have a passion for sustainability and environmentally friendly practices.
  • You have creative problem-solving skills and can translate client needs into effective solutions.