Customer Service Officer
2 days ago
Conquest Recruitment Group is seeking an experienced Customer Service Officer to join their team.
The successful candidate will commence as an on-hired employee, working 38 hours a week with an estimated salary of $60,000 per annum. You will be reporting to the Sales Manager and responsible for customer service and administrative duties.
About the Role- Provide exceptional customer service via phone and adhere to quality standards.
- Confirm orders and deliveries, respond to enquiries and resolve issues.
- Process orders and utilise computer systems efficiently.
- Support the sales team and act as a first point of contact.
- Maintain accurate records and systems.
Key Responsibilities:
- Deliver high-quality customer service in a fast-paced environment.
- Demonstrate strong communication skills and ability to work effectively in a team.
- Utilise MS Office suite to manage tasks and maintain records.
- Candidate should have prior experience in customer-facing roles.
Skills and Qualifications:
- Excellent interpersonal and communication skills.
- Strong organisational and time management skills.
- Ability to work independently and as part of a team.
- Familiarity with MS Office suite.
- Prior experience in customer service or related field preferred.
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