Customer Service Officer

1 month ago


Ballarat East, Victoria, Australia Conquest Recruitment Group Full time

Conquest Recruitment Group is seeking an experienced Customer Service Officer to join their team.

The successful candidate will commence as an on-hired employee, working 38 hours a week with an estimated salary of $60,000 per annum. You will be reporting to the Sales Manager and responsible for customer service and administrative duties.

About the Role
  • Provide exceptional customer service via phone and adhere to quality standards.
  • Confirm orders and deliveries, respond to enquiries and resolve issues.
  • Process orders and utilise computer systems efficiently.
  • Support the sales team and act as a first point of contact.
  • Maintain accurate records and systems.

Key Responsibilities:

  • Deliver high-quality customer service in a fast-paced environment.
  • Demonstrate strong communication skills and ability to work effectively in a team.
  • Utilise MS Office suite to manage tasks and maintain records.
  • Candidate should have prior experience in customer-facing roles.

Skills and Qualifications:

  • Excellent interpersonal and communication skills.
  • Strong organisational and time management skills.
  • Ability to work independently and as part of a team.
  • Familiarity with MS Office suite.
  • Prior experience in customer service or related field preferred.


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