Customer Service Representative

3 weeks ago


East Melbourne, Victoria, Australia Bolton Clarke Full time
Join Our Team as a Customer Service Operator

We are seeking highly skilled and dedicated individuals to join our team as Customer Service Operators. In this role, you will have the opportunity to work in a fast-paced environment, providing exceptional customer service and support.

About the Role:

  • As a Customer Service Operator, your primary responsibility will be to assist customers with their inquiries, resolve issues, and provide solutions in a timely and professional manner.
  • You will be working in a hybrid environment, with opportunities to work from home after 6 months of employment.
  • The successful candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a team environment.

Requirements:

  • A minimum of 1-2 years of experience in a call centre or customer service role.
  • Demonstrated ability to provide high-level customer service and resolve complex issues.
  • Proven experience with Microsoft Office programs and ability to learn new software quickly.
  • Flu vaccination (or willingness to obtain) and evidence of COVID-19 vaccinations.

What We Offer:

  • A competitive salary package of $15,900 per annum, plus $2,650 meal and entertainment allowance.
  • Work-life balance with flexible hours and opportunities for career advancement.
  • Access to employee assistance program and private health insurance discounts.

About Us:

Bolton Clarke is a leading provider of aged care services, committed to delivering high-quality care and support to our clients. We are passionate about creating a workplace culture that values diversity, inclusivity, and teamwork.



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