Customer Service and Sales Ambassador

3 weeks ago


Ballarat, Victoria, Australia Telstra Full time

About the Role

We are seeking an experienced Customer Service & Sales professional to join our team at Telstra. As a Customer Service and Sales Ambassador, you will play a vital role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities:

  • Provide quality customer service to all customers, ensuring their needs are met and exceeded.
  • Maximise sales by providing latest product and service information to our customers.
  • Achieve sales and performance targets, contributing to the success of our retail stores.
  • Maintain store presentation in line with retail shop standards, creating a welcoming environment for customers.

Requirements:

  • Proven experience in a customer-facing role, with a strong track record of delivering great customer experiences.
  • Effective communication skills, with the ability to solve complex problems and work collaboratively as part of a team.
  • Prior experience in a similar role is highly advantageous, with a deep understanding of the telecommunications industry.

What We Offer:

  • Fantastic career growth prospects, with opportunities to develop your skills and advance your career.
  • Ongoing product training and development, ensuring you stay up-to-date with the latest products and services.
  • In-store mentorship and support, helping you succeed in your role and achieve your goals.
  • A highly rewarding sales environment, with opportunities to earn commissions and bonuses.

Estimated Salary: $60,000 - $80,000 per annum, depending on experience and performance.



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