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Sales and Business Development Specialist

1 month ago

Wetherill Park, Australia Linde Full time

Key Responsibilities

  • Provide prompt resolution of customer issues and prevent poor customer experience through adherence to the onboarding process for new customers, maintaining correct data on existing customers and contracts.
  • Maintain a strong customer relationship and manage issues with the customer to provide the best customer experience through problems that may occur.
  • Account Management is part of this role. Manage the overall accountability, service, delivery, and financial performance for each contract in the nominated market sector.
  • Build relationships with key decision makers/stakeholders at multiple levels. Maintain all customer, opportunity, and gas competitor information in contact.
  • Reviews customer's strategies in line with changing customer needs to determine current and future opportunities for BOC and informs the relevant Market Segment.
  • Identify and quantify growth objectives for target customers and create a strategy to capture this business against target milestones set out in the plan.
  • Prospect for new customers while growing and maintaining the existing customer portfolio and confidentially negotiates contract details with the help of commercial resources in a reasonable timeframe.

Requirements

  • You are tertiary qualified in an engineering, science, or other related discipline and have minimum 2 years of experience in sales, business development, or related roles. Experience in industrial gases preferred but not necessary.
  • You hold strong influencing and strategic skills, along with analytical and quantitative skills.
  • Advanced written and verbal communication skills, good business and commercial acumen.
  • Take accountability for own safety, comply with BOC Safety Standards and Regulations.
  • You must be able to work with a wide range of people at all decision-making levels, disciplined, and consultative attitude towards B2B sales.
  • Good understanding of price management (gross margin, mark-up, pricing, and profit) is a plus and experience with Microsoft Office Suite.

About Us

Linde is a company with a long tradition in the gases business. We care about our customers, high-quality products, and most importantly, our employees. We provide a safe workplace, high safety standards, and a true commitment from our managers to safety.

What We Offer

Linde offers a wide range of training programs to enhance career development, with a potential for overseas opportunities. We also have a variety of employee appreciation programs to recognize solo and collaborative team efforts. We understand and respect a work-life balance, and that's why we have introduced initiatives such as generous parental leave, flexible working arrangements, and attractive superannuation benefits.

We are proud to be a WORK180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and benefits here: https://au.work180.co/employer/boc-au

Join Our Team

We are looking forward to receiving your complete application (cover letter, resume, relevant certificates, and/or licenses) via our online job market.

Eligibility

In order to apply, you must have full work rights in Australia.