Claims Specialist

3 days ago


Newcastle, New South Wales, Australia Haylo People Full time
Job Summary

We are seeking an experienced Claims Specialist to join our team at Haylo People, a trusted recruitment agency for the Personal Injury & Insurance industry.

About the Role

This is a permanent full-time position with a competitive salary up to $95,000 + Super and flexible working arrangements including a 9 day-fortnight compressed hours schedule and hybrid working 3 days from home post training.

Key Responsibilities
  • Manage a caseload of new physical & psychological claims, providing empathetic support to customers and achieving positive outcomes.
  • Collaborate with a team of specialists to deliver exceptional service and work towards business growth.
Requirements
  • Minimum 2 years' experience in case management or a related field.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • A genuine caring nature and empathy in all circumstances.
  • Excellent mentoring and coaching skills, with a passion for developing others.
Benefits
  • Salary up to $95,000 + Super.
  • Flexible working hours with a 9 day-fortnight compressed hours schedule after probation.
  • Hybrid working 3 days from home post training.
  • Extensive well-being initiatives and discounts on insurance products.
  • Onsite learning & development team with a structured career pathway.

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