Claims Specialist

9 hours ago


Newcastle, New South Wales, Australia Suncorp Group Full time

About the Role


Suncorp Group is seeking an experienced and dedicated Claims Specialist to join our team in Newcastle. As a Claims Specialist, you will play a crucial role in helping individuals who have suffered personal injuries receive their correct entitlements.


As a full-time permanent opportunity, this role offers a hybrid working model after the training period, allowing you to balance office and remote work effectively. You will be part of a strong and supportive team that values exceptional customer service and collaboration.



Key Responsibilities:

  • Manage a portfolio of Personal Injury Commercial Claims, ensuring injured workers receive their correct entitlements.
  • Obtain and meticulously review medical, financial, investigative, and rehabilitation reports to make accurate claim assessments.
  • Employ appropriate strategies to resolve claims cost-effectively while upholding the well-being of injured workers.
  • Collaborate proactively with internal support and external stakeholders to ensure timely and proactive Case Management.
  • Provide top-tier customer service to legislative authorities, employers, and injured workers by complying with legislation and maintaining efficiency in claim processing.


What We Offer:

  • A competitive salary range of $80,000 - $110,000 per annum, depending on experience.
  • A dynamic and supportive work environment that fosters growth and development.
  • A comprehensive benefits package, including employee discounts, study support, parental leave, and wellness initiatives.
  • The opportunity to make a meaningful impact in people's lives and communities.


If you are passionate about delivering exceptional customer service and making a difference in people's lives, we encourage you to apply for this exciting opportunity.



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