Claims Specialist
9 hours ago
About the Role
Suncorp Group is seeking an experienced and dedicated Claims Specialist to join our team in Newcastle. As a Claims Specialist, you will play a crucial role in helping individuals who have suffered personal injuries receive their correct entitlements.
As a full-time permanent opportunity, this role offers a hybrid working model after the training period, allowing you to balance office and remote work effectively. You will be part of a strong and supportive team that values exceptional customer service and collaboration.
Key Responsibilities:
- Manage a portfolio of Personal Injury Commercial Claims, ensuring injured workers receive their correct entitlements.
- Obtain and meticulously review medical, financial, investigative, and rehabilitation reports to make accurate claim assessments.
- Employ appropriate strategies to resolve claims cost-effectively while upholding the well-being of injured workers.
- Collaborate proactively with internal support and external stakeholders to ensure timely and proactive Case Management.
- Provide top-tier customer service to legislative authorities, employers, and injured workers by complying with legislation and maintaining efficiency in claim processing.
What We Offer:
- A competitive salary range of $80,000 - $110,000 per annum, depending on experience.
- A dynamic and supportive work environment that fosters growth and development.
- A comprehensive benefits package, including employee discounts, study support, parental leave, and wellness initiatives.
- The opportunity to make a meaningful impact in people's lives and communities.
If you are passionate about delivering exceptional customer service and making a difference in people's lives, we encourage you to apply for this exciting opportunity.
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