Senior Claims Specialist

4 weeks ago


Newcastle, New South Wales, Australia Haylo People Full time

Role Overview

Haylo People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. We are recruiting for our client a new Claims Service Provider to work within the NSW Nominal Insurer Scheme as part of a start-up environment where you can have a huge impact and work within the business as it grows in the coming year ahead, with lots of future career prospects.

Key Responsibilities

  • You will be working amongst a team who are passionate about achieving positive workers' compensation claims outcomes and working collaboratively together to achieve the best service for the client and injured worker.
  • Initially, an SME claims portfolio across both new physical & psychological claims, you will later have the option to specialise within one of these portfolios. Portfolio sizes will all be under 45 claims at any time.
  • Support from a team of specialists to ensure you are able to perform your role at your best.

What We Offer

  • Salary Range $90,000 - $100,000 + Super
  • Fully remote-based role if you are based in regional NSW
  • Extensive well-being initiatives and discounts across a number of insurance products
  • Learning & development team with a structured career pathway

About You

  • An experienced case manager with a genuine, caring nature that puts customers at the heart of what you do, showing empathy in all circumstances.
  • A true team player who supports peers and loves helping others.
  • You will be passionate about delivering superb customer experiences and enjoy working towards outcomes.

We Welcome Applications



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