Insurance Claims Specialist

4 days ago

Newcastle, New South Wales, Australia SS&C Bluedoor Pty Limited Full time

SS&C Bluedoor Pty Limited is a global provider of investment and financial services, seeking an experienced Insurance Claims Specialist to join their team. Based in Australia, this role offers a competitive salary package.

The successful candidate will be responsible for managing insurance claims from initial lodgement through to final payment, ensuring compliance with relevant laws and regulations. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively with both internal and external stakeholders.

About the Role:

This is a challenging and rewarding opportunity for someone who is passionate about delivering exceptional customer service and making a positive impact on people's lives. As an Insurance Claims Specialist, you will be responsible for:

  • Lodging and triaging of claims in a timely and efficient manner
  • Managing death, total and permanent disability, trauma insurance, income protection, and personal injury claims
  • Providing regular updates to claimants and beneficiaries on the progress of their claims
  • Following up on receipt of claim documents and assisting with the completion of forms as required
  • Actioning and completing claim work within agreed service level agreements (SLAs)
  • Making recommendations to the Trustee on all product claims
  • Managing family law enquiries and processing family law splits and financial hardship applications
  • Reporting and managing dissatisfaction feedback and service complaints
  • Attending to all forms, correspondence, filing, and record maintenance associated with claims management and family law splits
  • Ensuring our integrity is maintained and risk exposure minimized by adhering to policies and procedures

Requirements:

To be successful in this role, you will need:

  • Previous experience as a Claim Administrator or in a similar role
  • Superannuation or industry experience in a similar field
  • Excellent communication and interpersonal skills, with the ability to work effectively with both internal and external stakeholders
  • Process-oriented with great attention to detail and the ability to work independently
  • Proven ability to work to service standard deadlines and manage multiple priorities
  • Advanced skills in Microsoft Office, including Word, Outlook, and Excel
  • RG 146 compliant or commitment to undertaking study (mandatory)

Benefits:

As an employee of SS&C Bluedoor Pty Limited, you can expect:

  • A competitive salary package, estimated at $65,000 per annum, plus benefits
  • Income protection insurance and salary continuance
  • Death and TPD insurance (available through SS&C Superannuation Fund)
  • Private health insurance discount
  • Generous bereavement and compassionate leave
  • Primary and secondary carers paid parental leave
  • Focused on mental health
  • Hybrid working model

About Us:

At SS&C Bluedoor Pty Limited, we are committed to providing exceptional customer service and making a positive impact on people's lives. We strive to have a workforce that is diverse in the widest sense and encourage applications from people of all backgrounds, particularly those from under-represented groups.

We operate an equal employment opportunity policy and do not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status, or any other classification protected by applicable discrimination laws.

  • Insurance Claims Specialist

    7 days ago

    Newcastle, New South Wales, Australia Maas Group Full time

    Insurance Claims SpecialistWe are seeking an experienced Insurance Claims Specialist to join our team in Newcastle NSW.About the RoleAs an Insurance Claims Specialist, you will assess damage to insured properties and provide accurate assessment reports and repair budgets for insurers to review. Key responsibilities include:Assessing property loss or damage...

  • Insurance Claims Specialist

    3 days ago

    Newcastle, New South Wales, Australia Suncorp Group Full time

    We're seeking a skilled Insurance Claims Specialist to join our team at Suncorp Group. In this role, you will have the opportunity to make a meaningful impact on the lives of our customers by ensuring they receive fair and timely compensation for their insurance claims.As an Insurance Claims Specialist, you will be responsible for managing a portfolio of...

  • Insurance Claims Specialist

    2 weeks ago

    Newcastle, New South Wales, Australia Maas Group Full time

    Insurance Claims Specialist RoleWe are seeking an experienced Insurance Claims Specialist to join our team based in Newcastle NSW. This is a fantastic opportunity for the right candidate to work with a high-performing team and make a real difference in the industry.About the Role:The successful candidate will be responsible for assessing damage to insured...

  • Insurance Claim Specialist

    1 week ago

    Newcastle, New South Wales, Australia SS&C Bluedoor Pty Limited Full time

    We are seeking an Insurance Claim Specialist to join our team at SS&C Bluedoor Pty Limited. The successful candidate will be responsible for delivering high-quality customer service on inbound and outbound calls, managing difficult conversations by actively listening and empathizing with members and beneficiaries.About the RoleThis role involves lodging and...

  • Claims Service Manager

    5 days ago

    Newcastle, New South Wales, Australia Haylo People Full time

    We are Haylo People, a specialist recruitment agency supporting the Personal Injury & Insurance industry. Our client, one of the NSW Nominal Insurer Scheme's newest Claims Service Providers, is seeking an experienced case manager to join their team as they grow and expand.About the RoleThis permanent full-time position offers the opportunity to work in a...

  • Claims Specialist

    7 days ago

    Newcastle, New South Wales, Australia Haylo People Full time

    Job SummaryWe are seeking an experienced Claims Specialist to join our team at Haylo People, a trusted recruitment agency for the Personal Injury & Insurance industry.About the RoleThis is a permanent full-time position with a competitive salary up to $95,000 + Super and flexible working arrangements including a 9 day-fortnight compressed hours schedule and...

  • Senior Insurance Claims Specialist

    2 weeks ago

    Newcastle, New South Wales, Australia Haylo People Full time

    About the RoleThe ideal candidate will be an experienced case manager with a passion for delivering superb customer experiences and a genuine caring nature that puts customers at the heart of what they do.Key ResponsibilitiesWork amongst a team who are passionate about achieving positive workers' compensation claims outcomes and collaborate to achieve the...

  • Insurance Claims Specialist

    5 days ago

    Newcastle, New South Wales, Australia Ethos BeathChapman Full time

    Our client, Ethos BeathChapman, aims to become a leading personal injury insurer in Australia. They foster a culture that empowers team members to make impactful decisions and supports their journey toward success. By cultivating a nurturing environment, they celebrate achievements and ensure everyone has the opportunity to thrive.We are seeking passionate...

  • Insurance Claims Analyst

    3 days ago

    Newcastle, New South Wales, Australia Maas Group Full time

    Maas Group, a leading construction company in Newcastle NSW, is seeking an experienced Insurance Claims Analyst to join their team.The successful candidate will assess damage to insured properties and provide accurate assessment reports and repair budgets for insurers to review.Key Responsibilities:Assess property loss or damage and determine policy...

  • Claims Specialist

    2 weeks ago

    Newcastle, New South Wales, Australia Haylo People Full time

    About Haylo PeopleWe are a specialist recruitment agency supporting the Personal Injury & Insurance industry.The RoleWe are recruiting for our client a new Claims Service Provider to work within the business as it grows in the coming year ahead, with lots of future career prospects.Key ResponsibilitiesYou will be working amongst a team who are passionate...

  • Insurance Claims Examiner

    2 weeks ago

    Newcastle, New South Wales, Australia Maas Group Full time

    Maas Group is seeking an experienced Insurance Claims Examiner to assess damage to insured properties and provide accurate assessment reports and repair budgets for insurers to review.Key responsibilities:Assess property loss or damage and determine policy coverage.Communicate clear and accurate advice, solutions, timeframes, and claim progress to...

  • Claims Professional

    1 week ago

    Newcastle, New South Wales, Australia Haylo People Full time

    Haylo People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. We are recruiting for our client a new entrant to the NSW Nominal Insurer Scheme as one of its newest Claims Service Providers.About the RoleThis is a permanent full-time role, with the option to work from home 100% in this remote-based role if you are living...

  • Claims Service Provider

    13 hours ago

    Newcastle, New South Wales, Australia Haylo People Full time

    Haylo People, a specialist recruitment agency supporting the Personal Injury & Insurance industry, is recruiting for our client a new Claims Service Provider to join its newest Claims Service Providers in the NSW Nominal Insurer Scheme.About the RoleThis permanent full-time role offers flexibility, with the option to work from home 100% in this remote-based...

  • Insurance Claims Officer

    2 weeks ago

    Newcastle, New South Wales, Australia SS&C Bluedoor Pty Limited Full time

    Role OverviewWe are seeking an experienced Insurance Claims Officer to join our team at SS&C Bluedoor Pty Limited. As a key member of our staff, you will be responsible for managing insurance claims from initial lodgement to final payment.

  • Senior Claims Specialist

    4 weeks ago

    Newcastle, New South Wales, Australia Haylo People Full time

    Role OverviewHaylo People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. We are recruiting for our client a new Claims Service Provider to work within the NSW Nominal Insurer Scheme as part of a start-up environment where you can have a huge impact and work within the business as it grows in the coming year ahead,...

  • Senior Claims Specialist

    3 weeks ago

    Newcastle, New South Wales, Australia Haylo People Full time

    About the RoleWe are seeking an experienced case manager to join our team as a Senior Claims Specialist. In this role, you will have the opportunity to work in a dynamic and growing organization, supporting the NSW Nominal Insurer Scheme as one of its newest Claims Service Providers.Key ResponsibilitiesYou will work amongst a team passionate about achieving...

  • Insurance Claims Professional

    4 weeks ago

    Newcastle, New South Wales, Australia Suncorp Group Full time

    Customer Service Specialist RoleWe are seeking a skilled Customer Service Specialist to join our team at Suncorp Group.Key Responsibilities:Deliver exceptional customer service by responding to customer inquiries in a timely and efficient manner.Process claims and provide support to customers with existing claim enquiries.Act as the first point of contact...

  • Insurance Claims Professional

    6 days ago

    Newcastle, New South Wales, Australia Maas Group Full time

    Insurance Claims Professional OpportunityMas Group is seeking an experienced Insurance Claims Professional to join our team based in Newcastle NSW.About the RoleThis role involves assessing damage to insured properties, providing accurate builders' assessment reports and repair budgets for insurers to review. You will work closely with the Insurance Manager...

  • Claims Specialist

    2 weeks ago

    Newcastle, New South Wales, Australia Haylo People Full time

    This is a permanent full-time role offering an exceptional opportunity to work in a dynamic start-up environment with Haylo People, a specialist recruitment agency supporting the Personal Injury & Insurance industry.About the RoleAs a Claims Specialist, you will be working amongst a team of passionate professionals dedicated to achieving positive workers'...

  • Insurance Claims Resolution Expert

    1 week ago

    Newcastle, New South Wales, Australia Suncorp Group Full time

    About UsSuncorp Group is a leading provider of insurance and financial services in Australia, committed to delivering exceptional experiences for our customers.Job OverviewWe are currently seeking an experienced Insurance Claims Resolution Expert to join our team. This is a permanent, full-time role based in Adelaide, Sydney, Newcastle or Brisbane, offering...