Insurance Claims Specialist

3 days ago


Newcastle, New South Wales, Australia Maas Group Full time
Insurance Claims Specialist

We are seeking an experienced Insurance Claims Specialist to join our team in Newcastle NSW.

About the Role

As an Insurance Claims Specialist, you will assess damage to insured properties and provide accurate assessment reports and repair budgets for insurers to review. Key responsibilities include:

  • Assessing property loss or damage and determining policy coverage
  • Communicating clear and accurate advice, solutions, timeframes and claim progress to stakeholders
  • Supporting the Insurance Manager to identify customer resolution strategies to minimise customer escalations
  • Determining an appropriate claim fulfilment method that balances customer needs and insurer requirements
  • Responding to customer and stakeholder requests within expected or agreed timeframes
Requirements

The successful candidate will have:

  • Experience in the Building and Construction Industry preferred
  • Willingness to travel and spend prolonged periods of time working out of the office
  • Ability to use technology and systems to execute role efficiently
  • Strong knowledge of WHS legislation and Australian Standards
What We Offer

In return for your expertise, we offer a competitive salary package commensurate with experience together with tools of trade including a vehicle, laptop and mobile phone, with opportunity for career advancement. Our benefits package includes:

  • Access to Commonwealth Bank Workplace banking benefits
  • Exclusive discounts on retail and healthcare as well as discounted gym memberships and novated leasing options
  • A monthly values awards program and recognition in our newsletter

We believe in recognising and rewarding our employees' hard work and dedication. If you're looking for a challenging and rewarding role with opportunities for growth, please submit your application.



  • Newcastle, New South Wales, Australia Maas Group Full time

    Insurance Claims Specialist RoleWe are seeking an experienced Insurance Claims Specialist to join our team based in Newcastle NSW. This is a fantastic opportunity for the right candidate to work with a high-performing team and make a real difference in the industry.About the Role:The successful candidate will be responsible for assessing damage to insured...


  • Newcastle, New South Wales, Australia SS&C Bluedoor Pty Limited Full time

    We are seeking an Insurance Claim Specialist to join our team at SS&C Bluedoor Pty Limited. The successful candidate will be responsible for delivering high-quality customer service on inbound and outbound calls, managing difficult conversations by actively listening and empathizing with members and beneficiaries.About the RoleThis role involves lodging and...


  • Newcastle, New South Wales, Australia Haylo People Full time

    We are Haylo People, a specialist recruitment agency supporting the Personal Injury & Insurance industry. Our client, one of the NSW Nominal Insurer Scheme's newest Claims Service Providers, is seeking an experienced case manager to join their team as they grow and expand.About the RoleThis permanent full-time position offers the opportunity to work in a...

  • Claims Specialist

    3 days ago


    Newcastle, New South Wales, Australia Haylo People Full time

    Job SummaryWe are seeking an experienced Claims Specialist to join our team at Haylo People, a trusted recruitment agency for the Personal Injury & Insurance industry.About the RoleThis is a permanent full-time position with a competitive salary up to $95,000 + Super and flexible working arrangements including a 9 day-fortnight compressed hours schedule and...


  • Newcastle, New South Wales, Australia Haylo People Full time

    About the RoleThe ideal candidate will be an experienced case manager with a passion for delivering superb customer experiences and a genuine caring nature that puts customers at the heart of what they do.Key ResponsibilitiesWork amongst a team who are passionate about achieving positive workers' compensation claims outcomes and collaborate to achieve the...


  • Newcastle, New South Wales, Australia Ethos BeathChapman Full time

    Our client, Ethos BeathChapman, aims to become a leading personal injury insurer in Australia. They foster a culture that empowers team members to make impactful decisions and supports their journey toward success. By cultivating a nurturing environment, they celebrate achievements and ensure everyone has the opportunity to thrive.We are seeking passionate...


  • Newcastle, New South Wales, Australia SS&C Bluedoor Pty Limited Full time

    SS&C Bluedoor Pty Limited is a global provider of investment and financial services, seeking an experienced Insurance Claims Specialist to join their team. Based in Australia, this role offers a competitive salary package.The successful candidate will be responsible for managing insurance claims from initial lodgement through to final payment, ensuring...

  • Claims Specialist

    1 week ago


    Newcastle, New South Wales, Australia Haylo People Full time

    About Haylo PeopleWe are a specialist recruitment agency supporting the Personal Injury & Insurance industry.The RoleWe are recruiting for our client a new Claims Service Provider to work within the business as it grows in the coming year ahead, with lots of future career prospects.Key ResponsibilitiesYou will be working amongst a team who are passionate...


  • Newcastle, New South Wales, Australia Maas Group Full time

    Maas Group is seeking an experienced Insurance Claims Examiner to assess damage to insured properties and provide accurate assessment reports and repair budgets for insurers to review.Key responsibilities:Assess property loss or damage and determine policy coverage.Communicate clear and accurate advice, solutions, timeframes, and claim progress to...

  • Claims Professional

    4 days ago


    Newcastle, New South Wales, Australia Haylo People Full time

    Haylo People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. We are recruiting for our client a new entrant to the NSW Nominal Insurer Scheme as one of its newest Claims Service Providers.About the RoleThis is a permanent full-time role, with the option to work from home 100% in this remote-based role if you are living...


  • Newcastle, New South Wales, Australia SS&C Bluedoor Pty Limited Full time

    Role OverviewWe are seeking an experienced Insurance Claims Officer to join our team at SS&C Bluedoor Pty Limited. As a key member of our staff, you will be responsible for managing insurance claims from initial lodgement to final payment.


  • Newcastle, New South Wales, Australia Haylo People Full time

    Role OverviewHaylo People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. We are recruiting for our client a new Claims Service Provider to work within the NSW Nominal Insurer Scheme as part of a start-up environment where you can have a huge impact and work within the business as it grows in the coming year ahead,...


  • Newcastle, New South Wales, Australia Haylo People Full time

    About the RoleWe are seeking an experienced case manager to join our team as a Senior Claims Specialist. In this role, you will have the opportunity to work in a dynamic and growing organization, supporting the NSW Nominal Insurer Scheme as one of its newest Claims Service Providers.Key ResponsibilitiesYou will work amongst a team passionate about achieving...


  • Newcastle, New South Wales, Australia Suncorp Group Full time

    Customer Service Specialist RoleWe are seeking a skilled Customer Service Specialist to join our team at Suncorp Group.Key Responsibilities:Deliver exceptional customer service by responding to customer inquiries in a timely and efficient manner.Process claims and provide support to customers with existing claim enquiries.Act as the first point of contact...


  • Newcastle, New South Wales, Australia Maas Group Full time

    Insurance Claims Professional OpportunityMas Group is seeking an experienced Insurance Claims Professional to join our team based in Newcastle NSW.About the RoleThis role involves assessing damage to insured properties, providing accurate builders' assessment reports and repair budgets for insurers to review. You will work closely with the Insurance Manager...

  • Claims Specialist

    7 days ago


    Newcastle, New South Wales, Australia Haylo People Full time

    This is a permanent full-time role offering an exceptional opportunity to work in a dynamic start-up environment with Haylo People, a specialist recruitment agency supporting the Personal Injury & Insurance industry.About the RoleAs a Claims Specialist, you will be working amongst a team of passionate professionals dedicated to achieving positive workers'...


  • Newcastle, New South Wales, Australia Suncorp Group Full time

    About UsSuncorp Group is a leading provider of insurance and financial services in Australia, committed to delivering exceptional experiences for our customers.Job OverviewWe are currently seeking an experienced Insurance Claims Resolution Expert to join our team. This is a permanent, full-time role based in Adelaide, Sydney, Newcastle or Brisbane, offering...

  • Claims Specialist

    2 weeks ago


    Newcastle, New South Wales, Australia Suncorp Group Full time

    About the RoleWe are seeking a Claims Advisor to join our dynamic team in Newcastle. As a Claims Advisor, you will be responsible for managing a portfolio of claims from lodgement to resolution, assessing claims for reasonable and appropriate treatment and rehabilitation needs, investigating claims, and ensuring legislative compliance timeframes are met.Key...


  • Newcastle, New South Wales, Australia Suncorp Group Full time

    About the RoleWe are seeking an accomplished claims resolution specialist to manage a portfolio of claims, assess reasonable treatment and rehabilitation needs, and provide customer service.Key ResponsibilitiesManage a diverse range of claims from lodgement to resolutionAssess claims for reasonable treatment and rehabilitation needs, ensuring compliance with...

  • Senior Case Manager

    2 weeks ago


    Newcastle, New South Wales, Australia Haylo People Full time

    About the RoleTaught by an experienced team of specialists, you will be working with a portfolio of claims, ensuring the best service for the client and injured worker. Initially, you will handle both new physical and psychological claims, with the option to specialize in one of these areas as the business grows.Key ResponsibilitiesSupport a team of...