Luxury Event Coordinator

1 month ago

Sydney, New South Wales, Australia Accor Full time
Job Title:

Luxury Event Coordinator - Sydney

Company Overview:

Sydney's iconic first international 5-star hotel is setting new standards in the Australian hospitality scene. We are seeking a talented Conference and Events Coordinator to help craft a unique experience where luxury reaches new heights.

About the Role:

We are looking for a highly motivated and organized individual to support the Conference & Events Department with administrative tasks, ensuring the smooth running of the department, and coordinating internal events.

Responsibilities:
  • Daily and weekly administrative duties including distribution of event orders, final numbers, and change log reports
  • Coordination of all internal events, including offsite catering orders
  • Preparation of weekly reports on outstanding PM, distribution reports, event distribution reports, PACE, and pipeline
  • Representation of the hotel at various functions and meetings as necessary
  • Liaison with other Hotel Departments and within the Conference and Event Department effectively
  • Attending Weekly Meetings, including BEO, Pipeline, and Team meetings
  • Raising and tracking purchase orders for the Department
  • Assisting the Conference and Events Operational team as needed
  • Assisting with quoting and contracting events when necessary
  • Updating templates and SOPs as requested
  • Participating in the sales phone loop to answer enquiries as needed
  • Developing close relationships with other Accor hotels, hotel suppliers, and contractors, and all Conference and Event clients, past, present, and future
  • Meeting and greeting clients on arrival
  • Maintenance of Opera and Delphi FDC database of key contacts/clients and accurately recording all activities, contracts, etc.
  • Selling all Hotel Services, with a focus on up-selling and add-on sales to heighten the client experience and add revenue for the business
  • Conducting thorough client and staff briefings as necessary
  • Developing thorough knowledge of competitive properties
  • Working in an environment of continuous improvement, following policies and procedures as provided, and providing feedback on improvements where within scope of role
  • Liaison with sales for after-service follow-up and repeat business
  • Facilitating the smooth running of the department through adequate supply of materials and equipment
  • Being proactive in controlling costs, being fully aware of forecasted business and targeted profitability, while maintaining standards
What We Offer:

We offer a competitive salary of AU$70,000 - AU$90,000 per annum, depending on experience, plus benefits such as discounted city parking, complimentary dry cleaning, progressive leave policies (including 10 weeks parental leave), and unlimited development opportunities.

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