Senior Events Coordinator Specialist

5 days ago

Sydney, New South Wales, Australia Accor Full time
About Sofitel Sydney Wentworth

Embark on a journey of luxury and excellence with Sydney's iconic first international 5-star hotel. We are setting new standards in the Australian hospitality scene and seeking a talented Conference and Events Coordinator to craft a unique experience where luxury reaches new heights.

Company Overview

Sofitel Sydney Wentworth offers an unforgettable luxury escape, blending French Zest and Sofitel luxury. We are currently undergoing a complete transformation, enhancing all facilities to deliver outstanding luxury service.

Job Description

We seek a highly motivated and organised Conference and Events Coordinator. This role supports the Conference & Events Department with administrative tasks to ensure smooth operations, coordinating internal events.

Key Responsibilities
  • Daily and weekly administrative duties, including distribution of event orders, final numbers, and change log reports.
  • Coordination of all internal events, including offsite catering orders.
  • Prepare weekly reports: Outstanding PM, distribution reports, event distribution reports, PACE, and pipeline.
  • Represent the hotel at various functions and meetings as necessary.
  • Liaise with other Hotel Departments and within the Conference and Event Department effectively.
  • Attend Weekly Meetings, including BEO, Pipeline, and Team meetings.
  • Raise and keep track of purchase orders for the Department.
  • Assist Conference and Events Operational team, if necessary.
  • Assist with quoting and contracting events when necessary.
  • Update templates and SOPs as requested.
  • Be part of the sales phone loop to answer enquiries as needed.
  • Develop close relationships with other Accor hotels, hotel suppliers, and contractors, and all Conference and Event clients, past, present, and future.
  • Meet and greet your clients on arrival.
  • Maintenance of Opera and Delphi FDC database of key contacts/clients and accurately record all activities, contracts, etc.
  • Sell all Hotel Services, with particular focus on up selling and add-on sales to heighten the client experience and add revenue for the business.
  • Conduct thorough client and staff briefings as necessary.
  • Develop thorough knowledge of competitive properties.
  • Work in an environment of continuous improvement, following policies and procedures as provided, and providing feedback on improvements where within scope of role.
  • Liaison with sales for after-service follow-up and repeat business.
  • Facilitate the smooth running of the department through adequate supply of materials and equipment.
  • Be proactive in controlling costs, being fully aware of forecasted business and targeted profitability, whilst maintaining standards.
Salary and Benefits

The estimated salary for this position is $65,000 - $80,000 per annum, depending on experience and qualifications. As a Senior Events Coordinator Specialist with Sofitel Sydney Wentworth, you will unlock generous local, national, and international industry benefits from Day 1. You will thrive in a fast-paced, collaborative work environment and be part of the Hotel's future success.

Benefits Package
  • Discounted city parking
  • Complimentary dry cleaning
  • Progressive leave policies (including 10 weeks parental leave)
  • Unlimited development opportunities

At Sofitel Sydney Wentworth, we genuinely care about your success and want to help you grow on your journey with us.

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