Front Desk Associate

4 days ago


Adelaide, South Australia IBIS Full time
Job Title: Front Desk Associate

Job Summary:

We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at IBIS. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling guest inquiries, and ensuring a smooth and efficient check-in and check-out process.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Check guests in and out, handling room assignments, key cards, and other related tasks.
  • Handle guest inquiries and requests, providing information and assistance as needed.
  • Process payments, handle cash and credit transactions, and maintain accurate records.
  • Work collaboratively with other hotel staff to ensure seamless operations and excellent guest experiences.
  • Maintain a clean and organized front desk area, ensuring a welcoming and professional environment for guests.
  • Stay up-to-date on hotel policies, procedures, and services, providing accurate information to guests as needed.

Requirements:

  • Previous experience in a front desk or customer service role, preferably in a hotel or hospitality setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities simultaneously.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to maintain confidentiality and handle sensitive information with discretion.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


  • Adelaide, South Australia IBIS Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at IBIS. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesGuest Services: Greet and check-in guests, handle room assignments,...


  • Adelaide, South Australia Accor Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Accor. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience from check-in to check-out.Key Responsibilities:Guest Check-in/Check-out: Assist guests...

  • Front Desk Supervisor

    4 weeks ago


    Adelaide, South Australia Hilton Adelaide Hotel Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...


  • Adelaide, South Australia Hilton Hotels Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Hilton Hotels. As a Front Desk Supervisor, you will be responsible for providing exceptional guest service, leading a team of front desk staff, and ensuring the smooth operation of the front desk during your assigned shift.Key ResponsibilitiesGuest...


  • Adelaide, South Australia Hilton Worldwide, Inc. Full time

    Job DescriptionJob Title: Front Desk Supervisor - Lead Guest ServicesJob Summary:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Hilton Worldwide, Inc. As a Front Desk Supervisor, you will be responsible for leading the front desk team to provide exceptional guest service and ensure a smooth and efficient operation...


  • Adelaide, South Australia Hilton Worldwide, Inc. Full time

    Job DescriptionJob Title: Front Desk Supervisor - Lead Guest ServicesJob Summary:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Hilton Worldwide, Inc. As a Front Desk Supervisor, you will be responsible for leading the front desk team to provide exceptional guest service and ensure a smooth and efficient operation...


  • Adelaide, South Australia Genea Full time

    **About Genea Fertility SA**Genea Fertility SA is a leading fertility clinic that combines decades of experience, expertise, and world-leading technology with a team of local specialists, nurses, and scientists. Our clinic provides patients with outstanding care and fertility outcomes.**Job Summary**We are seeking a casual receptionist to assist on afternoon...


  • Adelaide, South Australia Wyndham Destinations Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Front Office Team Leader to join our team at TRYP by Wyndham Pulteney Street Adelaide. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our guests.Key ResponsibilitiesManage the day-to-day operations...


  • North Adelaide, South Australia Next Gen Health & Lifestyle Clubs Full time

    {"title": "Receptionist Opportunity at Next Gen Clubs", "content": "Role OverviewWe are seeking a highly skilled and customer-focused Receptionist to join our team at Next Gen Clubs. As the first point of contact for our members and guests, you will be responsible for providing exceptional service and ensuring a positive experience for everyone who enters...


  • Adelaide, South Australia UniLodge Full time

    About the RoleWe are seeking a highly motivated and organized Customer Service Coordinator to join our team at UniLodge. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our residents, responding to their queries, and ensuring their overall experience is positive and memorable.Key...


  • Adelaide, South Australia UniLodge Full time

    About the RoleWe are seeking a highly motivated and organized Customer Service Coordinator to join our team at UniLodge. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our residents, responding to their queries, and ensuring their overall experience is positive and memorable.Key...


  • Adelaide, South Australia CLM Sleep Co. Pty Ltd Full time

    {"Job Title": "Administrative & Front Desk Support", "Company": "CLM Sleep Co. Pty Ltd", "Job Summary": "We are seeking an experienced Administrative & Front Desk Support professional to join our team at CLM Sleep Co. Pty Ltd. As a key member of our administrative team, you will provide high-level administrative support to our Practice Manager and front desk...

  • Duty Manager

    1 day ago


    Adelaide, South Australia Marriott Full time

    About the Role:We are seeking a highly skilled and experienced Duty Manager to join our team at Marriott Hotels. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of the hotel, providing exceptional guest service, and driving revenue growth.Key Responsibilities:Manage front desk operations, including...


  • Adelaide, South Australia People2People Full time

    About the Role:We are seeking a highly professional and personable individual to oversee a dynamic reception desk operating at a rapid pace. As a key member of our team, you will be responsible for managing the front desk, calendars, and administrative tasks, providing exceptional customer service to clients and visitors.Key Responsibilities:Manage front...


  • Adelaide, South Australia UniLodge Full time

    {"title": "Customer Service Coordinator", "description": "About the RoleWe are seeking an experienced and enthusiastic Customer Service Coordinator to join our team at UniLodge. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our residents, responding to their queries, and ensuring their overall...


  • Adelaide, South Australia PULLMAN Full time

    About the Role:We are seeking a highly skilled and enthusiastic Porter / Guest Service Agent to join our team at PULLMAN. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest Services: Provide prompt and...


  • Adelaide, South Australia PULLMAN Full time

    About the Role:The Porter/Concierge is a key member of our hotel team, responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Guest Services: Provide prompt and courteous assistance to guests, including valet parking, luggage handling, and booking activities.Front Desk Operations: Manage the front...

  • Duty Manager

    1 week ago


    Adelaide, South Australia Marriott Full time

    About the Role:We are seeking a highly skilled and experienced Duty Manager to join our team at Marriott Hotels. As a key member of our operations team, you will be responsible for managing day-to-day hotel operations, ensuring the quality and standards of the hotel are met, and providing exceptional guest experiences.Key Responsibilities:Manage and...


  • Adelaide, South Australia CLM Sleep Co. Pty Ltd Full time

    About UsCLM Sleep Co. Pty Ltd is a leading provider of sleep apnea solutions, offering diagnostics services and treatment of sleep apnea and related issues. Our company is committed to helping individuals achieve better sleep and improve their overall quality of life.We are a dynamic and patient-centric organization, dedicated to delivering exceptional care...


  • Adelaide, South Australia Hotel Indigo Full time

    About the RoleWe are seeking a highly skilled and customer-focused Neighborhood Ambassador to join our team at Hotel Indigo Adelaide Markets. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction with our hotel is memorable and enjoyable.Key...