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Duty Manager

2 months ago

Adelaide, South Australia Marriott Full time

About the Role:

We are seeking a highly skilled and experienced Duty Manager to join our team at Marriott Hotels. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of the hotel, providing exceptional guest service, and driving revenue growth.

Key Responsibilities:

  • Manage front desk operations, including check-in, check-out, and guest services
  • Supervise and motivate a team of front desk staff to deliver exceptional guest service
  • Monitor and control hotel revenue, including room sales and food and beverage revenue
  • Develop and implement strategies to drive revenue growth and improve guest satisfaction
  • Collaborate with other departments, including housekeeping, food and beverage, and engineering, to ensure seamless operations
  • Provide exceptional guest service, responding to guest complaints and resolving issues in a timely and professional manner

About You:

We are looking for a highly skilled and experienced Duty Manager who has a proven track record of delivering exceptional guest service and driving revenue growth. You will have a strong understanding of hotel operations, including front desk, housekeeping, food and beverage, and engineering. You will be a natural leader, able to motivate and inspire a team to deliver exceptional results.

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • A dynamic and supportive work environment
  • Access to world-class training and development programs
  • A comprehensive employee assistance program

How to Apply:

If you are a motivated and experienced Duty Manager looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you