Customer Service Representative

3 weeks ago


Templestowe Lower, Victoria, Australia Dental Corporation Full time
About Our Community
Bupa Templestowe is a modern care home located near Melbourne's CBD. We focus on the health, lifestyle, and well-being of our residents.

We are looking for a dedicated Hospitality Service Assistant I Templestowe to join our team. This role will involve delivering exceptional support to our hospitality function, including catering, cleaning, and laundry services. You will work closely with our clinical care managers and registered nurses to provide an empathetic and personal approach to our residents.

About the Role
This position is ideal for someone with previous experience in food services or cleaning. As a Hospitality Service Assistant, you will be responsible for maintaining legislated workplace health and safety, quality, and hygiene standards. You will also complete required documentation and reporting, respond to residents' queries and requests, and perform various duties such as loading washers and dryers, sorting linen, and assisting with basic food preparation. Additionally, you will participate in general cleaning, mopping, vacuuming, and waste collection throughout the care home.

Requirements and Qualifications
To be successful in this role, you will need excellent communication and interpersonal skills. You should have flexibility in your availability to accommodate a variety of shifts throughout the week. Your understanding of work health, safety, and hygiene practices will be essential in ensuring a safe and healthy environment for our residents.

Benefits of Working with Us
We offer a supportive, collaborative, and caring team culture. Our employees enjoy flexible shifts, continual learning and development opportunities, on-the-job training, great employee discounts, and benefits. If you are passionate about providing exceptional care and service to others, we encourage you to apply for this exciting opportunity. Estimated salary: AU$65,000 - AU$75,000 per annum.

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