Operational Support Professional

4 weeks ago


Templestowe Lower, Victoria, Australia Opal HealthCare Full time

Are you passionate about delivering exceptional customer experiences and providing administrative support to drive business growth? We are seeking a highly organized and detail-oriented Operational Support Professional to join our team at Opal HealthCare.

 

About the Role:
  • This full-time position is based in Templestowe Grove Care Community, where you will be responsible for ensuring seamless sales and admissions processes, conducting tours, and proactively managing sales enquiries.
  • You will build meaningful relationships with internal and external stakeholders, maximize occupancy, and support the implementation of approved marketing events.
  • Additionally, you will assist with processing staff payroll, accounts payable and receivable, petty cash, and invoicing, as well as client services and general enquiries.

 

Key Responsibilities:
  • Ensure effective sales and admissions processes
  • Conduct regular tours and presentations
  • Proactively manage sales enquiries and follow-up actions
  • Build and maintain relationships with internal and external stakeholders
  • Maximize occupancy through proactive sales strategies
  • Support the implementation of approved marketing events
  • Process staff payroll, accounts payable and receivable, petty cash, and invoicing
  • Provide exceptional client service and general enquiries

 

What You'll Get:
  • A competitive hourly rate (approximately $25-$30 per hour)
  • A comprehensive training program to develop your skills and career
  • A supportive team environment with opportunities for growth and development
  • A range of employee benefits, including work-life balance, flexible work hours, leave loading, paid parental leave, and more

 

About Us:

Opal HealthCare is Australia's largest residential aged care provider, with 132 Care Communities and over 20,000 team members nationwide. Our values of Compassion, Accountability, Respect, and Excellence drive everything we do. We are dedicated to bringing joy to those we care for and providing exceptional care and services to our residents.



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