Executive Administrator

Company Overview

Opal HealthCare is a leading provider of residential aged care services in Australia, with a strong commitment to delivering high-quality care and support to its residents.

We have a comprehensive range of services and programs designed to promote the physical, emotional, and social well-being of our residents, including nursing and personal care, therapy, lifestyle and recreational activities, and spiritual support.

About the Role

The Administration Officer will play a vital role in supporting the operational needs of our Care Community at Templestowe Grove. The successful candidate will be responsible for ensuring the smooth day-to-day operation of the administrative functions within the community.

Key Responsibilities

• Provide administrative support to the management team and other staff members as required;
• Ensure accurate and efficient processing of sales and admissions;
• Conduct tours of the community to prospective residents and their families;
• Proactively manage sales enquiries and respond to client inquiries in a timely manner;
• Build and maintain effective relationships with internal and external stakeholders;
• Support the implementation of approved marketing events and campaigns;
• Assist with payroll processing, accounts payable and receivable, and petty cash management;
• Provide reception and general administration duties as required;
• Manage team rosters and timesheets.

Benefits

As an employee of Opal HealthCare, you will have access to a range of benefits that support your career development and work-life balance, including:

• A competitive salary package, estimated to be around $65,000 - $75,000 per annum, based on experience;
• Ongoing training and professional development opportunities through our Opal Healthcare Academy;
• Sponsored study and training, including scholarship opportunities up to $15,000;
• Flexible work arrangements and leave loading opportunities;
• Paid parental leave and employee referral program incentives.

Requirements

To be successful in this role, you will require:

• A minimum of 2 years' experience in an administration or customer service role;
• Excellent communication and interpersonal skills;
• Ability to work independently and as part of a team;
• Strong problem-solving and analytical skills;
• Demonstrated ability to build rapport with clients, staff and other stakeholders.