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Front Office Manager
2 months ago
We are seeking a highly organized and customer-focused Front Office Manager to join our team at Gough Recruitment AU. As a key member of our administration team, you will play a crucial role in ensuring the smooth day-to-day operations of our office.
Key Responsibilities- Presentation and Maintenance of the Office: Ensure the office is well-presented and maintained, including the reception area, meeting rooms, and common areas.
- Communication and Customer Service: Provide exceptional customer service to clients, agents, and other stakeholders, responding to phone calls, emails, and in-person inquiries in a professional and timely manner.
- Administrative Support: Assist the sales, property management, and admin teams with general administrative tasks, including data entry, filing, and record-keeping.
- Property Listings and Marketing: List properties on various channels, including online platforms and marketing materials, to ensure maximum visibility and exposure.
- Agency Agreements and Compliance: Process agency agreements, property files, exchanges, marketing, and settlements in accordance with company policies and procedures.
- Meetings and Events: Ensure all meetings and events are well-prepared, including booking meeting rooms, arranging catering, and coordinating logistics.
- Stationery and Supplies: Order and maintain stationery and supplies, ensuring the office is well-stocked and equipped.
- Reporting and Record-Keeping: Maintain accurate and up-to-date records, including reports, files, and databases.
- Previous Administration Experience: A minimum of 2 years of experience in an administrative role, preferably in a real estate or property management environment.
- Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, agents, and colleagues.
- Organizational and Time Management Skills: Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Computer Literacy: Proficient in Microsoft Office, including Word, Excel, and Outlook.
- Reliability and Punctuality: A strong sense of reliability and punctuality, with the ability to work independently and as part of a team.
- Competitive Salary: A competitive salary package, including a base salary and performance-based bonuses.
- Monday to Friday Position: A Monday to Friday position, with a regular working week and no weekend work.
- Stunning Offices: The opportunity to work in a stunning office environment, with modern facilities and a professional atmosphere.
- Close-Knit Team: The chance to join a close-knit team of professionals, with a strong focus on collaboration and teamwork.
