Front Office Operations Manager

5 days ago


Sydney, New South Wales, Australia The Ultimo Full time

About The Ultimo Sydney

Located in the heart of Sydney's Chinatown, The Ultimo Sydney is a stylish hotel that offers a unique blend of heritage-listed charm and contemporary design.

Our Team

We're a passionate team of hospitality professionals who are dedicated to delivering exceptional guest experiences.

The Role

We're seeking a highly motivated and organized Front Office Duty Manager to join our team. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our hotel's front office and housekeeping departments.

Key Responsibilities

  • Maintain accurate and up-to-date records of guest reservations and daily operations
  • Coordinate daily reservations and manage guest requests in a timely and efficient manner
  • Ensure the smooth operation of front office and housekeeping operations by being visible and aware of their requirements
  • Provide exceptional guest service and resolve any issues that may arise

Requirements

  • Minimum 12 months experience in hotel reception
  • Knowledge of RoomMaster PMS and ORS
  • Excellent communication and interpersonal skills

What We Offer

  • A competitive salary and benefits package
  • The opportunity to work with a dynamic and passionate team
  • Professional development and training opportunities

How to Apply

If you're a motivated and organized individual who is passionate about delivering exceptional guest experiences, please submit your application, including your resume and a cover letter, to [insert contact information].



  • Sydney, New South Wales, Australia Accor Full time

    As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless hotel operations. Your primary focus will be on supervising guest arrivals and departures, handling guest queries and complaints, and maintaining the highest standards of customer service.Key responsibilities will...


  • Sydney, New South Wales, Australia Accor Full time

    At Sofitel Sydney Wentworth, we're seeking a highly skilled Assistant Front Office Manager to join our team. As a key member of our Front Office operation, you'll be responsible for ensuring an exceptional experience for our guests, providing excellent customer service and driving people management, guest feedback, and problem resolution.Key responsibilities...

  • Assistant Manager

    5 days ago


    Sydney, New South Wales, Australia Novotel Full time

    Job Title: Assistant Manager - Front Office OperationsJob Summary: We are seeking an experienced and energetic Assistant Manager to join our Front Office team at Novotel Sydney Darling Square. As a key member of our team, you will be responsible for the successful operation of the hotel in the absence of the Front Office and General Manager.Key...


  • Sydney, New South Wales, Australia Grupo Mantra Full time

    At Grupo Mantra, we are seeking a motivated professional to join our dedicated Front Office Team as an Assistant Manager.As our next Assistant Manager, you will be responsible for overseeing the daily Front Office operations of the property, handling guest complaints efficiently, and supervising and monitoring Team Members with true leadership ability.We are...

  • Front Office Manager

    1 month ago


    Sydney, New South Wales, Australia Marriott Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Manager to lead our front desk operations and ensure exceptional guest experiences. As a key member of our hotel team, you will be responsible for managing the front office functions, including guest arrival and departure procedures, and overseeing the performance of our front desk...

  • Front Office Manager

    1 month ago


    Sydney, New South Wales, Australia Marriott Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Manager to lead our front desk operations and ensure exceptional guest experiences. As a key member of our hotel team, you will be responsible for managing the front office functions, including guest arrival and departure procedures, and overseeing the performance of our front desk...

  • Front Office Manager

    2 weeks ago


    Sydney, New South Wales, Australia Marriott Full time

    Job Summary We are seeking a highly skilled and experienced Front Office Manager to lead our front desk operations and provide exceptional customer service to our guests. As a key member of our hotel team, you will be responsible for ensuring that all front office functions are running smoothly and efficiently, while maintaining the highest standards of...

  • Front Office Manager

    1 month ago


    Sydney, New South Wales, Australia Marriott Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team at Marriott Hotels. As a key member of our hotel's leadership team, you will be responsible for overseeing all front office functions and staff, ensuring exceptional guest service and maximizing financial performance.Key ResponsibilitiesLead and manage a team of...


  • Sydney, New South Wales, Australia Marriott Full time

    Job SummaryAs a Front Office Manager at Marriott, you will be responsible for leading the front office team to deliver exceptional guest experiences. You will oversee all front office functions, including guest arrival and departure procedures, and ensure that the department is running smoothly and efficiently.Key ResponsibilitiesLead and manage the front...

  • Front Office Manager

    4 weeks ago


    Sydney, New South Wales, Australia Marriott Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team at Marriott Hotels. As a key member of our hotel operations team, you will be responsible for leading and managing the front office functions, including guest arrival and departure procedures, to ensure exceptional customer service and maximize financial...

  • Front Office Manager

    1 month ago


    Sydney, New South Wales, Australia Marriott Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team at Marriott Hotels. As a key member of our operations team, you will be responsible for leading the front office functions and staff, ensuring exceptional guest experiences, and driving business growth.Key ResponsibilitiesLead and manage the front office team to...

  • Front Office Manager

    1 month ago


    Sydney, New South Wales, Australia Marriott Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team at Marriott Hotels. As a key member of our operations team, you will be responsible for leading the front office functions and staff, ensuring exceptional guest experiences, and driving business results.Key ResponsibilitiesLead and manage the front office team to...

  • Duty Manager

    2 months ago


    Sydney, New South Wales, Australia Hilton Hotels Full time

    About the RoleWe are seeking a highly skilled and experienced Duty Manager to join our Front Office team at Hilton Sydney. As a key member of our operations team, you will be responsible for overseeing the daily guest experience and ensuring that our high standards of service are consistently met.Key ResponsibilitiesGuest ExperienceSupervise and lead the...


  • Sydney, New South Wales, Australia The Ultimo Full time

    About The Ultimo SydneySeamlessly blending heritage-listed charm with contemporary design, The Ultimo Sydney is a stylish hotel nestled within the vibrant locale of Sydney's Chinatown.We're looking for a skilled Duty Manager to assist with the smooth running of our hotel from guest contact to check-in and check-out.As a key member of our Front Office team,...

  • Front Office Manager

    2 weeks ago


    Sydney, New South Wales, Australia Marriott Full time

    Job Summary We are seeking a highly skilled and experienced Front Office Manager to lead our front desk operations and provide exceptional customer service to our guests. As a key member of our hotel team, you will be responsible for ensuring that all front office functions are running smoothly and efficiently, while maintaining the highest standards of...

  • Front Office Manager

    3 weeks ago


    Sydney, New South Wales, Australia Marriott Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Manager to lead our front desk operations and provide exceptional customer service to our guests. As a key member of our hotel team, you will be responsible for ensuring that all front office functions are running smoothly and efficiently, while maintaining the highest standards of...

  • Front Office Manager

    4 weeks ago


    Sydney, New South Wales, Australia Accor Full time

    Job Title: Assistant Front Office ManagerSofitel Sydney Wentworth is seeking a highly skilled and experienced Assistant Front Office Manager to join our team. As a key member of our Front Office team, you will be responsible for ensuring an exceptional experience for our guests, providing excellent customer service, and driving operational excellence.Key...

  • Front Office Manager

    4 weeks ago


    Sydney, New South Wales, Australia Oaks Hotels Full time

    Job Title: Front Office ManagerLocated in Darling Harbour, Oaks Sydney Goldsborough Suites are seeking an experienced and enthusiastic Front Office Manager to lead the Front Office team. The moment a guest steps into our hotel, you will make them feel at home with your welcoming and warm presence. You have the important job of leading your team and driving...

  • Front Office Manager

    2 weeks ago


    Sydney, New South Wales, Australia Accor Full time

    Job Title: Assistant Front Office ManagerEmbark on a journey of excellence with Sofitel Sydney Wentworth, a luxury hotel that offers an unforgettable experience. As our Assistant Front Office Manager, you will be responsible for ensuring an exceptional experience for our guests, providing excellent customer service and driving operational excellence.Key...

  • Front Office Manager

    1 month ago


    Sydney, New South Wales, Australia Marriott Full time

    Job Summary We are seeking a highly skilled and experienced Front Office Manager to lead our hotel's front desk operations. As a key member of our management team, you will be responsible for ensuring exceptional guest experiences, managing front office staff, and driving revenue growth. Key Responsibilities Lead and manage front office staff to deliver...