Front Office Manager
2 months ago
Sofitel Sydney Wentworth is seeking a highly skilled and experienced Assistant Front Office Manager to join our team. As a key member of our Front Office team, you will be responsible for ensuring an exceptional experience for our guests, providing excellent customer service, and driving operational excellence.
Key Responsibilities:- Supervise guest arrivals and departures, including handling guest queries and complaints
- Ensure that room allocations and check-in/check-out processes follow set procedures
- Prepare Front Office monthly reports
- Supervise lobby services
- Liaise with the Reservations office to ensure accuracy in room allocation
- Work closely with Maintenance to ensure maintenance requests are completed quickly
- Manage and support the Front Office team, including coaching, training, and performance management
- Previous 3-5 years' experience in a Front Office role
- First Aid Certificate and RSA required
- Knowledge of another language preferred
- Discretion with guest interactions
- Great attention to detail and ability to problem-solve
- Strong organizational skills
- Proficient in Microsoft Suite and Outlook
- Collaborative and supportive environment
- Industry-leading rewards, including exclusive discounts on accommodation, dining, bars, and more in over 100 countries with Accor Hotels and partners
- Progressive leave policies, including 10 weeks parental leave
- Complimentary dry cleaning and discounted city parking
- Inclusive company culture, with opportunities for development and growth
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Front Office Manager
4 weeks ago
Sydney, New South Wales, Australia Marriott Full timeJob SummaryAs a Front Office Manager at Marriott, you will be responsible for leading the front office team to deliver exceptional guest experiences. You will oversee all front office functions, including guest arrival and departure procedures, and ensure that the department is running smoothly and efficiently.Key ResponsibilitiesLead and manage the front...
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Front Office Manager
1 month ago
Sydney, New South Wales, Australia SOFITEL Full timeJob Title: Front Office ManagerJoin Sofitel Sydney Wentworth, a luxury hotel that embodies the perfect blend of French elegance and Australian hospitality. As our Front Office Manager, you will be responsible for overseeing the Reception, Hotel Communications, and Concierge areas, driving team engagement, people management, guest feedback & problem...
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Front Office Manager
4 weeks ago
Sydney, New South Wales, Australia Accor Full timeJob Title: Assistant Front Office ManagerEmbark on a journey of excellence with Sofitel Sydney Wentworth, a luxury hotel that offers an unforgettable experience. As our Assistant Front Office Manager, you will be responsible for ensuring an exceptional experience for our guests, providing excellent customer service and driving operational excellence.Key...
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Front Office Manager
4 weeks ago
Sydney, New South Wales, Australia Marriott Full timeJob Summary We are seeking a highly skilled and experienced Front Office Manager to lead our front desk operations and provide exceptional customer service to our guests. As a key member of our hotel team, you will be responsible for ensuring that all front office functions are running smoothly and efficiently, while maintaining the highest standards of...
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Front Office Manager
2 weeks ago
Sydney, New South Wales, Australia Marriott Full timeJob SummaryResponsible for all Front Office functions and staff. Areas of responsibility include Bell Staff, At Your Service (Switchboard Operations) and Front Desk, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives...
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Front Office Manager
4 weeks ago
Sydney, New South Wales, Australia Marriott Full timeJob Summary We are seeking a highly skilled and experienced Front Office Manager to lead our front desk operations and provide exceptional customer service to our guests. As a key member of our hotel team, you will be responsible for ensuring that all front office functions are running smoothly and efficiently, while maintaining the highest standards of...
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Front Office Manager
2 weeks ago
Sydney, New South Wales, Australia Marriott Full timeJob SummaryAssume responsibility for leading the Front Office team in a luxury hotel environment. Oversee all front office functions and staff, ensuring seamless guest arrival and departure procedures. Foster a culture of exceptional customer service, driving guest satisfaction and financial performance.Key ResponsibilitiesLeading Guest Services TeamUtilize...
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Assistant Front Office Manager
3 weeks ago
Sydney, New South Wales, Australia Accor Full timeAt Sofitel Sydney Wentworth, we're seeking a talented Assistant Front Office Manager to join our team. As a key member of our Front Office operations, you'll be responsible for ensuring an exceptional experience for our guests, providing excellent customer service, and driving people management, guest feedback, and problem resolution.Key responsibilities...
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Front Office Operations Manager
3 weeks ago
Sydney, New South Wales, Australia Accor Full timeAt Sofitel Sydney Wentworth, we're seeking a highly skilled Assistant Front Office Manager to join our team. As a key member of our Front Office operation, you'll be responsible for ensuring an exceptional experience for our guests, providing excellent customer service and driving people management, guest feedback, and problem resolution.Key responsibilities...
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Assistant Front Office Manager
3 weeks ago
Sydney, New South Wales, Australia The Star Entertainment Group Full timeJob Title: Assistant Front Office ManagerAbout the Role:We are seeking a highly skilled and experienced Assistant Front Office Manager to join our team at The Star Entertainment Group. As a key member of our front office team, you will be responsible for ensuring seamless service delivery and an unparalleled guest experience.Key Responsibilities:Oversee the...
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Front Office Operations Manager
3 weeks ago
Sydney, New South Wales, Australia Accor Full timeAs a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless hotel operations. Your primary focus will be on supervising guest arrivals and departures, handling guest queries and complaints, and maintaining the highest standards of customer service.Key responsibilities will...
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Front Office Operations Manager
2 weeks ago
Sydney, New South Wales, Australia Accor Full timeEmbark on a career of excellence!At Sofitel Sydney Wentworth, we're seeking a skilled Assistant Front Office Manager to join our team. As a key member of our Front Office operations, you'll play a vital role in delivering exceptional customer service and ensuring our guests have an unforgettable experience.Key Responsibilities:Supervising guest arrivals and...
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Assistant Manager
3 weeks ago
Sydney, New South Wales, Australia Novotel Full timeJob Title: Assistant Manager - Front Office OperationsJob Summary: We are seeking an experienced and energetic Assistant Manager to join our Front Office team at Novotel Sydney Darling Square. As a key member of our team, you will be responsible for the successful operation of the hotel in the absence of the Front Office and General Manager.Key...
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Front Office Duty Manager
4 weeks ago
Sydney, New South Wales, Australia The Ultimo Full time{"title": "Front Office Duty Manager", "description": "About The Ultimo SydneyLocated in the heart of Sydney's Chinatown, The Ultimo Sydney is a stylish and comfortable hotel that offers an unforgettable guest experience.We are seeking a highly skilled and motivated Front Office Duty Manager to join our team. As a key member of our front office team, you...
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Front Office Operations Manager
3 weeks ago
Sydney, New South Wales, Australia Grupo Mantra Full timeAt Grupo Mantra, we are seeking a motivated professional to join our dedicated Front Office Team as an Assistant Manager.As our next Assistant Manager, you will be responsible for overseeing the daily Front Office operations of the property, handling guest complaints efficiently, and supervising and monitoring Team Members with true leadership ability.We are...
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Front Office Coordinator
3 weeks ago
Sydney, New South Wales, Australia Hyatt Full timeRole OverviewWe are seeking a highly organized and detail-oriented Front Office Coordinator to join our team at Hyatt Regency Sydney. As a key member of the Front Office team, you will be responsible for coordinating administrative tasks and providing exceptional customer service to our guests.Key ResponsibilitiesManage and respond to all guest-related...
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Front Office Operations Manager
3 weeks ago
Sydney, New South Wales, Australia The Ultimo Full timeAbout The Ultimo SydneyLocated in the heart of Sydney's Chinatown, The Ultimo Sydney is a stylish hotel that offers a unique blend of heritage-listed charm and contemporary design.Our TeamWe're a passionate team of hospitality professionals who are dedicated to delivering exceptional guest experiences.The RoleWe're seeking a highly motivated and organized...
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Front Office Coordinator
3 weeks ago
Sydney, New South Wales, Australia Hyatt Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Office Coordinator to join our team at Hyatt Regency Sydney. As a key member of the Front Office team, you will be responsible for coordinating administrative tasks and ensuring seamless operations in our fast-paced hotel environment.Key ResponsibilitiesParticipate in daily hand-over...
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Front Office Manager
1 month ago
Sydney, New South Wales, Australia The Ultimo Full timeAbout The Ultimo SydneyLocated in the heart of Sydney's Chinatown, The Ultimo Sydney is a stylish and comfortable hotel that offers an unforgettable guest experience. As a Duty Manager, you will play a crucial role in ensuring the smooth operation of the front office and housekeeping departments.Key Responsibilities:Maintain accurate and up-to-date records...
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Front Office Supervisor
1 month ago
Sydney, New South Wales, Australia Frontline Recruitment Full timeFront Office Supervisor Job DescriptionWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Frontline Recruitment. As a key member of our hospitality team, you will be responsible for overseeing the daily operations of the hotel front office, ensuring a seamless check-in and check-out experience for our guests.Key...