Customer Experience Lead

Job DescriptionWe are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team.About the RoleThis is a hybrid working arrangement, with a mix of remote and on-site work. The successful candidate will be required to perform national police checks.Key Responsibilities:Provide exceptional customer service through...

Role OverviewWe are seeking an experienced customer service professional to join our team as a Customer Engagement Associate.

Company OverviewAt Intrepid Travel, we're a team of passionate individuals dedicated to creating life-changing experiences for our customers. As a certified B Corp, we prioritize sustainability and social responsibility in everything we do.SalaryWe offer a highly competitive salary of $150,000 - $200,000 per annum, depending on experience, as well as a range...

About the RoleWe are seeking a skilled Technical Product Expert to join our Commercial-RTA-Customer Experience team. As a key member of our team, you will provide technical support to our Real Estate agency clients using our Real Time Agent product.As a Technical Product Expert, you will be responsible for delivering high-quality technical support to our...

Customer Experience LeadKinetic is a forward-thinking organisation dedicated to enhancing customer experiences. We are seeking a Customer Experience Lead to play a crucial role in aligning CX strategies with our business objectives.Role Purpose:As a Customer Experience Lead, you will be responsible for developing and implementing customer strategies, tools,...

At INEOS, we are seeking a Customer Experience Lead to join our team.About the RoleThis is an exciting opportunity for an experienced customer service professional to take on a leadership role and drive excellence in customer experience. The Customer Experience Lead will be responsible for ensuring that all customer interactions meet the highest standards of...

Job SummaryWe're seeking an HR Business Partner to join our team in Melbourne, Australia. As a key member of our ANZ and Global People Team, you'll play a critical role in shaping and maintaining Intrepid's positive and engaging culture.In this full-time, permanent position, you'll work closely with managers to get the best from their teams, focusing on...

Job DescriptionWe are seeking a highly motivated Sales and Customer Experience Lead to join our team at Foot Locker. As a leader, you will be responsible for driving sales and delivering exceptional customer service in our store.The ideal candidate will have previous experience in a customer-facing sales setting, with a proven track record of success in...

About the RoleWe are seeking a highly skilled Customer Experience Team Lead to join our team at Inchcape. As a key member of our retail team, you will be responsible for managing our Customer Experience Team, ensuring an outstanding sales journey for retail customers.Key ResponsibilitiesLead and mentor the Customer Experience Team, ensuring performance...

About this role:Xero is seeking a seasoned Customer Experience Team Lead to join our global team. This leadership position will be responsible for leading a group of Customer Experience Specialists and Seniors who are passionate about providing exceptional support to our customers.What you'll do:Lead a high-performing team of Customer Experience Specialists...

About This Role:A dynamic leadership position has become available within the Property and Leisure Services team at the City of Yarra. As a Team Lead for Customer Experience, you will be responsible for leading a team of Customer Service Officers and Sales Officers, ensuring the delivery of exceptional customer experiences across Yarra Leisure's centres.Key...

About the RoleXero is a leading cloud-based accounting software company that helps small businesses and their advisors grow and thrive. As a Customer Experience People Lead, you will be responsible for leading a team of Customer Experience Specialists and Seniors who are passionate about providing exceptional support to Xero users.As a key member of the...

Customer Service Manager PositionThe Faac Group, a leading global player in automation and access control, is seeking an experienced Customer Experience Optimisation Lead to join our Australian operations.About the CompanyWe are dedicated to satisfying end-user needs for security, safety, and convenience. With 55 companies in 31 countries, we have a strong...

About the Role">As a Customer Experience Transformation Lead at Bupa, you will play a pivotal role in shaping the future of our service offerings and driving meaningful change. This is an opportunity to be at the forefront of transforming customer experiences by designing and implementing target-state service journeys.Key Responsibilities">You will lead the...

As a Retail Sales Specialist at Inchcape, you will be responsible for delivering exceptional customer experiences and driving sales growth.About the RoleThe ideal candidate will have a minimum of 3 years of experience in a customer-facing role within direct sales. Strong communication skills and proficiency in meeting KPI metrics are essential. Prior...

About the RoleWe are seeking an exceptional Lead Customer Experience Strategist to champion our customer-centric approach and drive business growth through human-centered design. As a Senior Service Designer at Dental Corporation, you will lead cross-functional teams and Agile squads to solve complex customer problems, delivering seamless and personalized...

Customer Service Team Lead OpportunityYarra City Council is seeking a highly skilled and experienced Customer Service Team Lead to join our dynamic leadership team. As a key member of our Property and Leisure Services team, you will be responsible for leading a team of Customer Service Officers and Sales Officers in the daily operations across our leisure...

This is a Customer Experience People Lead role with one of the leading companies in AU right now, Xero, with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the company takes off.More About the Role at Xero**Key Responsibilities**- Participate as a member of the local CX leadership team to deliver on our CX Strategy,...

About the RoleThe Customer Experience Optimisation Lead is responsible for analysing and improving the Order to Cash (OTC) end-to-end processes at Faac Technologies. This includes receiving, processing, managing, and completing customer orders, as well as invoicing and accounts receivables.Key ResponsibilitiesAnalyse business inputs to the OTC processes to...

Job DescriptionThe OpportunityWe are seeking a skilled Customer Experience Transformation Lead to join our team in Melbourne. As a key member of our Customer Experience & Lifecycle team, you will play a pivotal role in accelerating Bupa's Health Insurance business through exceptional customer experiences.Your Key Responsibilities* Amplify the voice of the...