Customer Experience Lead

At Intrepid Experience, we're passionate about delivering world-class travel experiences that inspire and educate. As a General Manager of Digital Product, you'll play a critical role in driving our digital product strategy, ensuring seamless customer experiences across all touchpoints.About the RoleWe're looking for an experienced digital product leader to...

About the RoleWe are seeking a skilled Technical Product Expert to join our Commercial-RTA-Customer Experience team. As a key member of our team, you will provide technical support to our Real Estate agency clients using our Real Time Agent product.As a Technical Product Expert, you will be responsible for delivering high-quality technical support to our...

About the RoleThis is a Customer Experience Lead position with Xero, one of the leading companies in Australia.As a key member of our Customer Experience Team, you will lead a group of Customer Experience Specialists who are passionate about delivering exceptional experiences for both our customers and Xero.Key ResponsibilitiesEffectively coach your teams to...

Job DescriptionIngenico Group, a global leader in the fintech market with over three decades of experience and more than 7,500 employees, is seeking a dedicated Customer Experience Delivery Lead to drive industry-leading customer experiences.About the RoleThis key position involves delivering exceptional customer experiences through the delivery of services,...

About the RoleWe are seeking a highly skilled and experienced Design Director to lead our customer experience strategy team at Dental Corporation. As a Senior Service Designer, you will be responsible for championing the customer and driving a customer-led culture through the application of Human Centred Design methods.Key ResponsibilitiesLead the design...

Role OverviewWe are seeking a highly skilled Customer Service Manager to lead our team of 15 customer service representatives across 7 departments.The successful candidate will be responsible for setting clear performance objectives, providing ongoing coaching and feedback, and developing customer service strategies to enhance overall customer experience and...

We are seeking an experienced and skilled professional to join our team as a Strategic Customer Experience Lead in Melbourne.About the RoleThis is a full-time position that involves working from home and meeting customers in person. As a Strategic Customer Experience Lead, you will be responsible for driving relationships and enhancing video learning...

About the RoleWe are seeking a highly skilled Customer Experience and Lifecycle Lead to join our team in Melbourne. In this role, you will be responsible for accelerating Bupa's Health Insurance business through the delivery of exceptional customer experiences.Key Responsibilities:Amplify the voice of the customer and champion their needs across the business...

Job SummaryWe are seeking a highly skilled Customer Engagement Liaison Professional to join our team at the Customer Engagement Centre. As the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey.About UsMetricon Homes is Australia's Most Trusted Choice, as...

About the RoleAs a dynamic and customer-centric organization, we're seeking an experienced Customer Experience and Sales Team Lead to join our Trivett Automotive Retail team. This is an excellent opportunity for a skilled professional to lead a high-performing sales team, drive business growth, and deliver exceptional customer experiences.Job Summary:Lead...

Xero, a leading company in AU, has an exciting opportunity for a Senior Product Lead to shape the customer experience.About the RoleThis is a challenging and rewarding role that involves driving customer and business value through ownership of new and existing products. You will manage products end-to-end, from early-stage research and ideation, through to...

About UsAt Maxxia Pty Ltd, we pride ourselves on being a trusted provider of innovative financial solutions. Our commitment to excellence has earned us a reputation as a leading player in the industry.We are dedicated to delivering exceptional customer experiences through our cutting-edge products and services. Our team is passionate about making a real...

Lead Retail Customer ExperienceWe are seeking a skilled and experienced Retail Customer Experience Manager to lead our Windsor showroom. As the successful candidate, you will be responsible for guiding a talented team of designers, ensuring every customer receives exceptional service.Your day will start at 8:30 AM, preparing for a dynamic and interactive...

About Us">Kinetic is a forward-thinking organisation dedicated to enhancing customer experiences and making a positive impact. Our team is passionate about creating memorable interactions that leave a lasting impression.">Job Title: Customer Experience Director">We are seeking an exceptional individual to join our team as a Customer Experience Director in...

About UsAt ANZ, we're pushing the boundaries of what's possible by harnessing technology and data to improve the financial wellbeing and sustainability of our millions of customers. With a community of over 5,000 engineers at the helm, we're driving innovation in every aspect of our business.We're looking for a talented Pega Decisioning Lead to join our team...

Lead a Team to Deliver World-Class Customer ServiceIn this dynamic role, you'll be responsible for motivating and leading your team to deliver exceptional customer experiences. As a key member of our retail team, you'll contribute to revenue growth by fostering customer loyalty.The ideal candidate is a passionate people leader who has a genuine desire to...

Country Road Group OverviewThe Country Road Group is one of Australasia's largest fashion retail groups, comprising iconic brands such as Country Road, POLITIX, Trenery, Witchery, and MIMCO.We are a customer-obsessed company that values diversity and inclusion. Our team is passionate about delivering exceptional customer experiences across all our brands.Job...

About the CompanySMAART Recruitment is an Australian-owned leader in the recruitment industry, providing premium job placement services and career solutions. With over 18 years of experience and exciting international expansion plans, we are looking for a Customer Service Team Leader to join our passionate, supportive, and rapidly growing team.This is an...

Job OverviewXero is a leading accounting and financial management company in Australia, offering a wide range of innovative solutions to small businesses and accountants.We are seeking an experienced Customer Experience Professional to join our team, providing exceptional support and guidance to our customers through various communication channels.

This is a critical role in APAC with Mercury, a leading financial technology company.We are seeking a skilled Customer Experience Manager to join our team. As a key member of our Customer Support team, you will be responsible for delivering exceptional user experiences by providing warmth and competence when users encounter issues or have questions about our...