Lead Customer Experience Strategist

We are seeking an experienced Customer Experience Strategist to lead our transformation efforts and drive a customer-centric culture across the organisation.The ideal candidate will have a thorough understanding of customer experience techniques, methodologies, and tools, including development and implementation.Key responsibilities include coordinating and...

Job DescriptionWe are seeking a highly skilled Customer Experience Strategist to join our team in Australia.Company OverviewFAAC Technologies is the leading global player in automation and access control, dedicated to satisfying end-user needs for security, safety, and convenience. With a presence in 31 countries across five continents, we offer cutting-edge...

We are seeking a Customer Experience Strategist to lead proactive initiatives that improve customer satisfaction and drive continuous improvement across our services.This role plays a crucial part in aligning CX strategies with business objectives, ensuring the delivery of exceptional customer experiences.Key Responsibilities:Develop and implement customer...

About the RoleCatch is seeking a Marketing Strategist to join our team on a 6-month fixed term contract. As a Marketing Strategist, you will work across the broader Marketing and Customer Loyalty teams to develop customer communication plans and execute across eDM, push, and SMS.Key ResponsibilitiesWork alongside the Senior CRM Manager to define...

Xero is a leading cloud accounting platform dedicated to helping small businesses and their accounting advisors thrive. At Xero, our purpose revolves around making life better for people in small business, their advisors, and communities worldwide.We support our people to do the best work of their lives so that they can help small businesses succeed through...

AU017 Mercer Outsourcing (Australia) Pty Ltd is seeking a Product Experience Strategist - Member Engagement to shape and execute our digital product strategy in Melbourne or Sydney. The role involves driving the development and continuous enhancement of our online platforms, secure member portal, and native app, serving the needs of our members. The...

About the Role:A key position in our Marketing & Communications team, the Digital Experience Strategist drives social media and website strategy, overseeing operational activities including digital content optimization.Collaborating across the organization, this role involves strategically applying contemporary models to design and optimize digital...

Job DescriptionWe are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team.About the RoleThis is a hybrid working arrangement, with a mix of remote and on-site work. The successful candidate will be required to perform national police checks.Key Responsibilities:Provide exceptional customer service through...

Business Strategist Opportunity at Spotlight Retail GroupSpotlight Retail Group (SRG) is seeking a highly skilled Business Strategist to join their team. As a Business Strategist, you will be responsible for developing and implementing business strategies that drive growth and profitability.Key Responsibilities:Develop and implement business strategies that...

RACV is seeking a seasoned Digital Marketing Strategist to lead the development and delivery of the marketing strategy for our Travel and Experiences portfolio. As a key member of our marketing team, you will be responsible for driving acquisition and strengthening relationships with existing customers through the creation and execution of innovative...

About the RoleAs a Customer Experience Strategist & UX Researcher at Belong, you will play a pivotal role in shaping the company's customer experience vision. This position sits within the Digital - Customer Experience team and reports directly to the Principal Designer.You will collaborate closely with customers, stakeholders, and cross-functional teams to...

About the RoleWe are seeking a highly skilled Senior CRM Strategist to join our Customer Marketing team. In this role, you will play a pivotal part in shaping strategic CRM initiatives to enhance customer engagement and drive business growth.

We are seeking a highly skilled Lead Data Product Strategist to join our Digital Team at Infosys Singapore & Australia in Sydney/Melbourne.Role OverviewThis is a lead role helping the organisation understand how data products can solve customer and business pain points. The role leads the definition of business requirements, value and outcomes for Data...

About the RoleThe Customer Service Manager is responsible for analyzing the Order to Cash end-to-end processes, ensuring seamless customer experiences and optimizing business profitability.Main ResponsibilitiesLead process analysis and optimization initiatives to streamline order-to-fulfillment time for customers.Liaise with external stakeholders to gather...

About the RoleCisco is seeking a highly skilled Customer Experience Manager to drive the successful adoption and utilization of our technologies and services within customer organizations. As a key member of our team, you will play a pivotal role in driving value realization and growth of our business.Key ResponsibilitiesDevelop and maintain strong executive...

Job Title: Business StrategistAbout the Role:We are seeking a highly skilled Business Strategist to join our team at Spotlight Retail Group (SRG). As a Business Strategist, you will be responsible for developing and implementing business strategies that drive growth and profitability.Key Responsibilities:* Develop and implement business strategies that align...

About the RoleAs a Customer Experience Manager at Cisco, you will play a pivotal role in driving the successful adoption and utilization of our technologies and services within our customer organizations, leading to value realization and growth of our business. You will be the primary CX point-of-contact for customers, taking end-to-end ownership and...

About the RoleThe Customer Experience Lead will work closely with employees at all levels across Council and engage with external stakeholders, including our community, to ensure that customer experience, employee experience and continuous improvement is at the forefront of the strategy.This role will drive customer centric approaches and solutions, build...

About Darebin City CouncilLocated in Melbourne's northern suburbs, Darebin City Council is a vibrant and diverse community with a strong commitment to social inclusion, sustainability, and service excellence.We are passionate about creating a workplace that values diversity, equity, and inclusion. Our team is dedicated to advancing community life and making...

Job Title: WPP Beauty Tech Labs Lead - Innovation StrategistAbout the Role:We are seeking a highly skilled and experienced Innovation Strategist to lead our Beauty Tech Labs team at Wavemaker. As a key member of our team, you will be responsible for driving innovation and growth in the beauty and influencer marketing space.Key Responsibilities:* Spearhead...