Front Desk Coordinator

4 weeks ago

Sydney, New South Wales, Australia Arcadis Full time

With over 36,000 professionals worldwide, Arcadis is a leading company that delivers sustainable design, engineering, and consultancy solutions for natural and built assets.

We strive to improve the quality of life through our work. Our team members are dedicated to solving complex challenges and delivering impactful results.

Job Summary:

This role reports directly to the Workplace Facilities Manager (WFM) and involves providing administrative support and controlling the office reception as required.

Main Responsibilities:

  • Handle incoming telephone calls efficiently and professionally.
  • Welcome visitors to the office in accordance with company standards.
  • Arrange security passes for visitors and staff where necessary, ensuring the security card is audited and updated monthly.
  • Manage meeting room bookings through desk booking software, maintaining a clean and tidy reception area.
  • Arrange mail and courier services.
  • Support the WFM with daily office operations tasks.
  • Coordinate meetings and events, including furniture setup, food and beverage ordering, and maintaining room tidiness.
  • Engage with vendors and building management for smooth office operations.
  • Perform additional duties as required by the WFM or Arcadis management.
  • Participate in First Aid and Evacuation Warden roles.
  • Pursue Continuing Professional Development (CPD).
  • Familiarize yourself with Health and Safety regulations and guidelines.

Requirements and Qualifications:

  • Relevant experience in a professional environment.
  • Organized, methodical, and good work ethic.
  • Professional appearance and phone manner, with excellent communication and relationship-building skills.
  • Commitment to customer service.
  • Excellent communication and relationship-building skills, both internally and externally.
  • Good knowledge of Microsoft Office packages.
  • Familiarity with general IT systems and those used in Workplace services.
  • Ability to manage time effectively and prioritize tasks.

The estimated salary for this role is around $45,000 - $60,000 per year, depending on location and experience.

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