Front Desk Service Coordinator

3 weeks ago

Sydney, New South Wales, Australia Grupo Mantra Full time

A stunning property nestled on the outskirts of Bowral in the New South Wales Southern Highlands, Peppers Craigieburn boasts a reputation as one of the region's premier venues for accommodation, leisure stays, conferencing, weddings and retreats.

Part of the Accor group, we proudly offer luxury and high-end, mid-range and economy brands, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, concierge services and co-working spaces.

Led by more than 300,000 Team Members around the world, we deliver exclusive benefits to our over 65 million loyalty members through the ALL - Accor Live Limitless program.

We are currently seeking a Full Time Front Desk Service Coordinator to support our Property. This role will see you primarily (but not exclusively) completing room attendant tasks, including daily cleaning services and full service requirements, ensuring company standards are achieved and guest cleanliness expectations are exceeded.

You may be looking for a role that gives cross-exposure to hotel operations to boost your career, or you may be an individual who enjoys variety and challenge. Nevertheless, you consider yourself to have a positive can-do attitude while also possessing:

  • a valid NSW RSA
  • computer savvy skills
  • demonstrated experience in a service industry
  • impeccable attention to detail, strong work ethic with the desire to exceed expectations
  • physical fitness, as this role is physically demanding and requires you to be on your feet and lifting, pushing and pulling
  • well-developed communication skills, both spoken and written
  • demonstrated reliability with the availability to work across a varied roster, including mornings, nights, weekends and public holidays

We offer a salary range of $60,000 - $70,000 per annum, depending on experience, and a flexible roster. You'll also have access to personal and professional development opportunities, including Typsy and Accor Academy platforms.

About us: We're part of the Accor group, a global hospitality leader with over 230,000 professionals worldwide. We encourage our team members to bring their real selves to work, unleash their creativity, and have fun. If you're passionate about delivering exceptional customer experiences, we'd love to hear from you

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