Lead Front Office Manager
4 weeks ago
About Us
At Hyatt, we strive to deliver memorable guest experiences. As a Grand Hyatt Melbourne team member, you will be part of a dynamic and diverse group of professionals working together to achieve excellence in service and hospitality.
The Role
We are seeking a highly motivated and experienced Front Office Manager to lead our busy and dynamic Front Office Department. The successful candidate will be responsible for guiding, inspiring, and coaching a large team to achieve supreme guest satisfaction aligned with established brand standards.
Responsibilities
- Lead and motivate a team to success
- Assume responsibility for all activities in the hotel in the absence of more senior personnel
- Be fully aware of all activity within the hotel on a day-to-day basis
- Be flexible to work any hours or day to cover a 24-hour, 7-day operation
Requirements
- Degree in hotel or business management or equivalent
- Minimum 9 months of industry-related experience, ideally in a five-star hotel
- Highly motivated with an innovative approach to guest relations
- Demonstrated leadership abilities
- Ongoing, current, and unrestricted working rights for Australia
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