Lead Front Office Operations Manager

5 days ago


Melbourne, Victoria, Australia Accor Full time

Unlock Your Potential in Accor

We're more than just a hospitality leader – we're a community that welcomes you as you are. Our diverse team is passionate about delivering exceptional guest experiences, and we invite you to join us on this exciting journey.

Our Story

We're committed to empowering our employees to grow and thrive in their careers, making sure work brings purpose and fulfillment to their lives. As an Assistant Front Office Manager at Novotel and Ibis Melbourne Central, you'll be part of a dynamic team that's 'relentlessly guest-obsessed.'

About You
  • You're a driven problem solver with a creative approach to delivering exceptional guest experiences.
  • You have leadership and interpersonal strengths that will enable you to maximize the Rooms Operations.
Your Key Responsibilities
  • Manage the day-to-day operation of Front Office, Telephones, and Night Audit functions.
  • Liaise with Housekeeping department to ensure seamless service delivery.
  • Ensure service standards are maintained in all areas, driving profitability and guest satisfaction.
What We Offer

We provide a comprehensive benefits package, including:

  • A competitive salary of $80,000 - $120,000 per annum, based on your experience and qualifications.
  • Complimentary dry cleaning services.
  • An employee benefit card offering discounted rates in Accor properties worldwide.
  • The opportunity to develop your skills and expertise through our Academies.
  • And much more

    We're proud of our commitment to Diversity & Inclusion, striving to create a workplace where everyone feels valued and empowered to succeed.



  • Melbourne, Victoria, Australia Accor Full time

    Job Title: Assistant Front Office ManagerAbout the RoleWe are seeking a highly skilled Assistant Front Office Manager to join our team at Novotel and Ibis Melbourne Central. As an Assistant Front Office Manager, you will play a key role in ensuring the smooth operation of our Front Office, Telephones, and Night Audit functions.Key ResponsibilitiesFront...


  • Melbourne, Victoria, Australia Accor Full time

    Unlock Your Potential as a Leading Front Office ManagerWe are seeking an exceptional individual to join our team as a Leading Front Office Manager at Novotel and Ibis Melbourne Central.As a seasoned hospitality professional, you will lead the day-to-day operations of the Front Office, Telephones, and Night Audit functions, ensuring seamless service standards...

  • Operations Manager

    2 weeks ago


    Melbourne, Victoria, Australia Accor Full time

    About Accor and the RoleAccor, a leading hospitality company, is seeking an experienced Operations Manager to join its Front Office team at Pullman & Mercure Melbourne Albert Park.This role offers an exciting opportunity to lead a shift of front office professionals, ensuring exceptional guest experiences. Reporting to the Front Office Manager, you will...


  • Melbourne, Victoria, Australia Wyndham Destinations Full time

    At Wyndham Destinations, our mission is to deliver exceptional guest experiences through efficient operations and outstanding customer service. As the Front Office Duty Manager, you will play a vital role in ensuring the smooth day-to-day operation of our Reception desk, overseeing the greeting and registration of owners and guests, as well as providing...


  • Melbourne, Victoria, Australia Hyatt Full time

    About UsAt Hyatt, we strive to deliver memorable guest experiences. As a Grand Hyatt Melbourne team member, you will be part of a dynamic and diverse group of professionals working together to achieve excellence in service and hospitality.The RoleWe are seeking a highly motivated and experienced Front Office Manager to lead our busy and dynamic Front Office...


  • Melbourne, Victoria, Australia Accor Full time

    Accor offers a dynamic career opportunity for an experienced Front Office Operations Manager to join our team at Novotel and Ibis Melbourne Central.About the Role:We are seeking a skilled and enthusiastic individual to manage the day-to-day operations of our Front Office, Telephones, and Night Audit functions. As a key member of our Front Office team, you...


  • Melbourne, Victoria, Australia QT Full time

    About QT MelbourneQT Melbourne is a luxurious hotel located in the heart of Melbourne's CBD. As the Front Office Duty Manager, you will be responsible for ensuring seamless check-ins and check-outs, resolving guest concerns, and leading our front desk team to deliver exceptional service.We are looking for an experienced hospitality professional with...

  • Duty Manager

    4 weeks ago


    Melbourne, Victoria, Australia Accor Full time

    About the RoleWe are seeking a highly skilled and experienced Duty Manager to join our Front Office team at Pullman & Mercure Melbourne Albert Park. Reporting to the Front Office Manager, you will lead a shift of front office professionals, ensuring our guest experience is at the forefront at all times.Key ResponsibilitiesLead a shift of front office...


  • Melbourne, Victoria, Australia AccorHotel Full time

    Job SummaryThe Assistant Front Office Manager - Rooms Operations will be responsible for managing the day-to-day operations of the Front Office, Telephones, and Night Audit functions. This role will also involve liaison with the Housekeeping department to ensure service standards are maintained in these areas.Main ResponsibilitiesManage the day-to-day...


  • Melbourne, Victoria, Australia Grupo Mantra Full time

    A dynamic and customer-centric individual is required to lead the Front Office department at Mantra on Little Bourke, a 4.5-star hotel in the heart of Melbourne. The successful candidate will ensure seamless operations and deliver exceptional guest experiences.About the Role:Coordinate the management of the Front Office in the Operations Manager's absence,...


  • Melbourne, Victoria, Australia Hyatt Corporation Full time

    About the RoleThis is a dynamic and varied role that provides a chance to develop your Hospitality career within an international company, either in Australia or overseas.As the Front Office Operations Manager in Melbourne, you will be responsible for overseeing the operations of the hotel in accordance with the established brand standards of Hyatt...


  • Melbourne, Victoria, Australia AccorHotel Full time

    Job OverviewWe are seeking a skilled and motivated Assistant Front Office Manager to join our team at Novotel and Ibis Melbourne Central. As a key member of our Front Office team, you will be responsible for managing the day-to-day operations of the Front Office, Telephones, and Night Audit functions.Key ResponsibilitiesManagement of the Front Office,...


  • Melbourne, Victoria, Australia Grupo Mantra Full time

    Role OverviewWe are seeking a highly skilled Front Office Operations Manager to oversee the daily operations of our iconic beachfront hotel, Mantra Lorne. The successful candidate will have a passion for customer service and be an ambassador for our hotel and Accor at all times.


  • Melbourne, Victoria, Australia Marriott Full time

    About The RoleWe are seeking a highly skilled Luxury Front Office Operations Manager to join our team at The Ritz-Carlton Hotel in Australia. As an Assistant Front Office Manager, you will play a critical role in ensuring exceptional guest experiences and delivering world-class service.


  • Melbourne, Victoria, Australia Wyndham Destinations Full time

    We're putting the world on vacation at Travel + Leisure Co., a global company with a mission to deliver exceptional experiences for millions of travelers worldwide.As a Front Office Duty Manager, you'll play a critical role in ensuring the efficient day-to-day operation of the Reception desk, greeting and registering owners and guests, providing information...


  • Melbourne, Victoria, Australia Marriott Full time

    We are seeking a highly skilled Front Office Supervisor to join our team. This is a great opportunity for someone who is passionate about delivering exceptional customer service and has experience in supervising front office operations.The estimated salary for this position is $45,000 - $60,000 per year, depending on location and experience.Job...


  • Melbourne, Victoria, Australia Hyatt Corporation Full time

    About the RoleThe Front Office Operations Manager will oversee the daily operations of the hotel, ensuring seamless check-ins and departures for guests. This dynamic role requires a strong team leader who can motivate and train others to deliver exceptional customer service.Key Responsibilities:Supervise front office staff to ensure efficient processing of...


  • Melbourne, Victoria, Australia Accor Full time

    Established in 1967, Accor is a world-leading hospitality group with more than 5,200 properties across 110 countries.We are far more than a hotel brand – we welcome you as you are and offer endless opportunities to develop your skills and expertise.Our vision is to be the undisputed leader in digital hospitality, making our guests feel valued, recognized,...


  • Melbourne, Victoria, Australia Accor Full time

    Are you a driven professional with a passion for delivering exceptional guest experiences? We are seeking an experienced Front Office Operations Manager to join our team at Novotel and Ibis Melbourne Central.About the Role:As a Front Office Operations Manager, you will be responsible for overseeing the day-to-day operations of the Front Office, Telephones,...


  • Melbourne, Victoria, Australia AA Appointments Full time

    **About the Role**The Front Office Department Manager will oversee all aspects of the Front Desk and Concierge supported by a large team. This dynamic and energetic role requires extensive experience and high-level interpersonal skills to effectively manage the Front Office department and mentor the team to ensure excellent service of hotel guests is...