Front Office Team Lead

1 month ago


Melbourne, Victoria, Australia Marriott Full time

We are seeking a highly skilled Front Office Supervisor to join our team. This is a great opportunity for someone who is passionate about delivering exceptional customer service and has experience in supervising front office operations.

The estimated salary for this position is $45,000 - $60,000 per year, depending on location and experience.

Job Description

The Front Office Supervisor will be responsible for managing the front desk team, ensuring that all guest interactions are handled with professionalism and courtesy. This includes checking guests in and out, handling room assignments, and responding to guest inquiries and complaints.

The successful candidate will have excellent communication and leadership skills, with the ability to work effectively in a fast-paced environment. They will also have strong problem-solving skills, with the ability to think critically and make sound decisions.

This is a key role within the hotel, and we are looking for someone who is able to take initiative and lead by example. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Required Skills and Qualifications
  • High school diploma or equivalent required; associate's degree or higher preferred
  • At least 1 year of related work experience, preferably in a supervisory role
  • Excellent communication and leadership skills
  • Ability to work effectively in a fast-paced environment
  • Strong problem-solving skills

We offer a range of benefits to our employees, including health insurance, paid time off, and opportunities for professional development. We are an equal opportunities employer and welcome applications from all qualified candidates.



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