Administrative Director

1 month ago

Brisbane, Queensland, Australia Whizdom Recruitment Full time

**About Whizdom Recruitment:**

We are a reputable recruitment agency committed to connecting top talent with exciting career opportunities.

**Job Description:**

We are seeking an experienced Administrative Director to join our team in the Brisbane office. As an Administrative Director, you will play a critical role in ensuring the smooth operation of our administrative processes and supporting the growth of our organization.

The ideal candidate will have a strong background in operations management, preferably within the healthcare or NDIS sector, with a focus on team leadership, financial oversight, and day-to-day operational support.

Key Responsibilities:

  • Lead and manage the administrative teams, ensuring high-quality service delivery and operational efficiency.
  • Oversee day-to-day business operations, including workflow coordination, resource allocation, and process optimisation.
  • Support the finance team with NDIS invoicing, claims management (via Splose and NDIA/PACE), and financial reporting.
  • Monitor and ensure compliance with NDIS standards, business regulations, and internal policies.
  • Collaborate with the leadership team to develop and implement operational strategies that align with company growth objectives.
  • Drive continuous improvement of administrative processes and systems to improve client experience and team productivity.
  • Coordinate staff training, development, and performance management within the administrative departments.
  • Facilitate internal communication across teams, ensuring alignment of goals and priorities.
  • Provide support to the Director in decision-making and strategic planning.

Skills and Experience Required:

  • Proven experience in operations management, ideally within the healthcare, disability, or NDIS sectors.
  • Strong leadership skills with experience managing administrative teams.
  • Excellent understanding of financial management processes, particularly invoicing, claims, and compliance within the NDIS framework.
  • Strong organisational and problem-solving abilities with a keen eye for detail.
  • Ability to work effectively in a fast-paced, evolving environment and adapt to changing needs.
  • Proficient in using Microsoft Office Suite and practice management software (experience with Splose is an advantage).
  • Excellent communication skills, with the ability to work collaboratively across teams and with external stakeholders.
  • Commitment to fostering an inclusive, supportive, and productive workplace culture.

Estimated Salary: $80,000 - $110,000 per annum, depending on experience.

About the Role:

This is an excellent opportunity to join a dynamic and growing organisation as an Administrative Director. If you have a passion for operations management and a desire to make a meaningful impact in the NDIS sector, we encourage you to apply.

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