Results-Driven Account Growth Manager

2 days ago

Sydney, New South Wales, Australia Amazon Commercial Services Pty Ltd Full time
About Amazon Commercial Services Pty Ltd

Amazon is a rapidly growing organization at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com.au, across our other owned and operated sites Prime Video and IMDB, on other high quality sites across the web, and on millions of devices.

About the Role

We're looking for a results-oriented Sales Account Manager for our key Large Customer Sales (LCS) accounts, who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems.

This role involves managing and delivering against complex advertiser goals and problems to drive revenue and exceed revenue targets. As a Sales Account Manager, you'll nurture customer relationships and create revenue opportunities from the advertisers you own. You'll dive deep into data to understand trends, communicate the 'why' behind results and make actionable recommendations to internal and external stakeholders.

You'll be able to leverage Amazon's proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration.

The Sales Account Manager's strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.

Responsibilities
  • Become an expert on Amazon solutions, understand our advertisers' needs and consult them with insights and recommendations to achieve greater results on Amazon
  • Be holistic in your recommendations including Video & Display Ads, Sponsored Ads and Retail insights to demonstrate how they are working together to achieve advertisers' goal on and off Amazon
  • Leverage your mastery of media and communications to develop winning brand and media strategies for growth
  • Exhibit deep analytical ability and link local market performance and insights to optimize advertiser performance that fulfills advertiser goals
  • Monitor performance of DSP & SpAds accounts across verticals and drive one-to-many activities to improve performance
  • Leverage Amazon's data and your understanding of our advertising customers' business to provide guidance to C-suite marketing leaders via business reviews and frequent in-person client sessions to regularly iterate on and articulate a brand's strategy
  • Experience with sales CRM tools such as Salesforce or similar software
  • Digital advertising experience and understanding of related ad specifications, file formats and technologies
  • Self-directed, goal-oriented and flexible, enjoying working in a fast-paced and at times ambiguous environment
About the Team

Our team is dedicated to providing exceptional service to our advertisers and driving revenue growth through innovative solutions. We're a collaborative and dynamic group that values teamwork, creativity and continuous learning.

Requirements
  • A minimum 5 years of relevant experience in a client-facing role, including but not limited to sales, digital marketing, media agency etc.
  • Proven track record of delivering results (including revenue targets) and significantly contributing to revenue growth
  • Media planning and brand planning capabilities
  • Success in optimizing products and services based on client needs
  • Strong proficiency in Microsoft Excel and PPT
  • Demonstrated success working with cross-functional teams and building strong relationships internally and externally
  • Excellent organizational, relationship-building, and communication (written and verbal) skills
What We Offer

We offer a competitive salary range of AU$120,000 - AU$180,000 per annum, depending on experience, plus benefits and opportunities for career growth and development.

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