Client Sales Executive

7 days ago

North Ryde, New South Wales, Australia Oracle Full time

About Oracle Consulting

Oracle Consulting is a leading provider of customer success, delivery excellence, and innovation. Our experts deliver industry-leading solutions, leveraging their experience and access to the most sophisticated Oracle product capabilities, methods, and tools across diverse industries and geographies.

Our Mission

We strive to grow revenue and increase value contribution to our customers by:

  • Providing best-in-class service to improve customer satisfaction and enable business requirements
  • Leading innovation, expertise, and specialization through a dedicated organization
  • Driving agile and efficient solutions while growing our existing customer base
  • Our high-profile delivery team will be instrumental to Oracle's future and growing success

About the Role

The Consulting Client Solution Executive will be responsible for trusted, long-lasting customer relationships and ensuring customer satisfaction through sales. To achieve this, the opportunity professional will be responsible for outstanding customer engagement and enabling the expansion of the Oracle customer base.

Key Responsibilities

  • Lead and manage consulting opportunity activities for Oracle SaaS Applications on assigned opportunities
  • Drive bookings for both mainstream and new business; fulfill bookings quota allocated to you
  • Develop mid-to-long-term account plans to achieve business growth and secure market leadership; perform overall pipeline management and regularly keep the Oracle Consulting Management advised of opportunities progress
  • Establish strong, lasting, and collaborative relationships with the Oracle Opportunity Management and Field organization, and the larger X-LoB teams to ensure the success of Oracle ANZ Consulting
  • Craft the solution for winning deals
  • Drive the opportunity management process for our clients/prospects
  • Assist in the bid management process for clients/prospects
  • Ensure the success of each engagement both financially and from a customer satisfaction viewpoint
  • Support successful delivery paving the way for expansion
  • Manage issues between Oracle and customers to achieve a positive outcome

Requirements

You must have a strong track record with 10+ years of opportunity management experience with substantial interaction experience with customer executives and decision-makers. You must have product, technology, or industry expertise relevant to the practice focus with an ability to develop and maintain relationships at the executive level.

Content Knowledge:

  • Strong knowledge of enterprise software or SaaS (ERP, HCM, CX, etc)
  • What works and does not work for SaaS and Cloud projects
  • Sales or delivery experience and knowledge on Oracle's SaaS applications is preferred

Professional Skills:

  • Ability to work within a highly driven and complex environment
  • Perseverant, 'can-do' attitude (seeking multiple alternatives to 'get the job done' when the initial approach doesn't succeed)
  • High levels of energy, creativity, and enthusiasm with a desire to work with a winning team
  • Problem solver who is curious, passionate about results, and highly customer-focused
  • Proven track record to operate in a networked environment (matrix-model, multiple reporting/interaction-lines)
  • Strong people/interpersonal skills with proficient written and spoken English
  • Excellent interpersonal & leadership competence

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